Case Manager, Geriatric Services

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Director, Geriatric Services, or designee, the Qualified Mental Health Specialist (QMHS) will be key in the development and execution of client treatment plans. The Qualified Mental Health Specialist (QMHS) will provide older adult clients and their families with ongoing community support resources including transportation for access to identified resources. The QMHS acts as an outstanding subject matter expert related to older adult client needs and will foster positive relationships with all clients, their families, and Signature Health team members.

HOW YOU’LL SUCCEED

• Diligently develop, prepare and present treatment program work material to clients.
• Plan, coordinate, and provide reliable transportation to clients to access identified resources as part of their treatment plans.
• Maintains clear communication and professional boundaries with all clients. Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities.
• Collaborates effectively with a client’s treatment team.
• Create an outstanding experience for both geriatric clients and their caregivers (SMD/SED, CD/Dual DX) by identifying support needed in the following areas: functional, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities.
• Maintain client charting electronically in accordance with Medicaid, ODMHAS, CARF and professional standards.
• Assist in crisis intervention and prevention in the community.
• Participate in community outreach.
• Participates in all quality assurance and utilization review activities.
• Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE

• High School Diploma or equivalent required. Bachelor’s Degree in related social services field preferred.
• Valid unencumbered Ohio driver’s license and proof of driver’s insurance required.
• 1-3+ years of previous case management or relevant experience preferred.
• CDCA preferred.
• Strong computer skills with Microsoft, Excel, etc.
• Knowledge of the community, community organizations, and community resources.

WORKING CONDITIONS

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

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