Control Room Operator - Reliever

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

MSS Security is seeking experienced and adaptable Control Room Operator Relievers to join our team. This is a crucial role supporting 24/7 operations, where you'll be responsible for ensuring safety, security, and smooth coordination across our site in Melbourne CBD.  As a reliever, you'll cover shifts as needed, making flexibility and reliability key to your success. This is a fantastic opportunity to be part of Australia’s leading security provider, working alongside a professional team committed to service excellence and operational integrity.

Key Responsibilities:

• Monitor and coordinate alarm responses in real time

• Operate access control systems and manage site security protocols

• Deliver consistent, high-level customer service via phone, radio, and electronic systems

• Log incidents and maintain accurate control room records

• Liaise with on-site guards, emergency services, and clients as required

• Provide shift relief coverage across a rotating roster, including nights, weekends, and public holidays
   

Skills & Experience:

• Full Australian working rights

• Valid Victorian Security License

• Certificate II in Security Operations (or higher)

• Full Driver's License

• First Aid/CPR certification

• Strong communication skills

• Experience in Gallagher preferred

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.