Question
FULL_TIME
5-10

Responsible AI Advisor

11/25/2025

Provide Tier 2 advisory support for AI-related customer concerns and guide on ethical risks and compliance during customer engagements. Collaborate with various teams to resolve complex queries and support training for sellers on Responsible AI principles.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Seller Support & Escalation Handling: Provide Tier 2 advisory support for AI-related customer concerns escalated from frontline sales teams. Responsible AI Guidance: Advise on solution viability, ethical risks, and compliance requirements during early-stage customer engagements. Tool Enablement: Ensure sellers are aware of and can effectively use Responsible AI tools, templates, and regulatory guidelines. Knowledge Management: Maintain and update internal resources such as FAQs, playbooks, and assessment templates. Cross-Team Collaboration: Partner with Responsible AI Leads, Legal, Compliance, and Engineering teams to resolve complex queries. Training & Awareness: Support onboarding and ongoing education for sellers on Responsible AI principles and processes. Bachelor's Degree AND 4+ years experience in risk management, privacy, security, compliance, government intelligence, operations, and/or finance OR 6+ years experience in risk management, privacy, security, compliance, government intelligence, operations, and/or finance OR equivalent experience. 3+ years in sales enablement, technical advisory, or compliance support roles. Familiarity with Responsible AI frameworks (e.g., NIST AI RMF, EU AI Act, ISO/IEC 42001). Understanding of AI technologies and ethical considerations. Effective communication and stakeholder engagement skills. Background in risk management, compliance, or AI ethics. Ability to translate technical and regulatory concepts into actionable guidance for sellers. Experience supporting sales teams in regulated or high-risk industries is a plus.
Key Skills
Risk ManagementPrivacySecurityComplianceGovernment IntelligenceOperationsFinanceSales EnablementTechnical AdvisoryResponsible AIEthical ConsiderationsStakeholder EngagementAI TechnologiesTrainingKnowledge ManagementCross-Team Collaboration
Categories
TechnologySalesCustomer Service & SupportConsultingManagement & Leadership
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