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Inside Sales Representative

11/26/2025

The Inside Sales Representative will drive outbound calling to prospect new and existing customers, while also re-engaging dormant accounts to close new business. They will learn and sell GC America’s dental consumable products and build long-term customer relationships to achieve sales targets.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

GC Group is a leading global family-owned research and development, manufacturing and commercial enterprise which develops innovative dental products and technologies based on evidence-based dentistry. GC Group has its global headquarters in Lucerne, Switzerland with its heritage and roots in Japan where it was founded in 1921. GC America is a subsidiary of the GC Group and is based out of the Chicago area. GC America manufactures and distributes dental materials, orthodontics, and biomaterials for dental professionals and patients throughout the world. GC America is also a recipient of the coveted Deming Prize for total quality management (TQM) making it the first U.S. dental company in the United States to earn the world’s oldest and most widely recognized total quality award. GC America has exciting growth plans and is seeking new associates who passionately care about working hard, constantly learning and being challenged, and most importantly helping others. We offer unique career opportunities both locally and globally for motivated and capable GC associates as our daily work serves a vital link to the health and wellbeing of patients and communities around the world. BENEFITS: • Medical/Dental/Vision • 401k Retirement Plan 10% Match • Short-Term & Long-Term Disability • Company Paid Life Insurance • Accident Insurance • Paid Vacation & Sick Days • Holiday Pay (including an extra paid week off between Christmas & New Years) • Annual Associate Holiday Party • Annual Associate Golf Outing • Holiday Bonus • Profit Sharing Bonus • Education Reimbursement Program FACTS: • GC manufactures over 600 types of products • GC’s products are sold in over 100 countries across the world • Striving to be the world’s No. 1 Manufacturer of Dental Care Products by 2031 • In 2021, GC Corporation celebrates 100 years as a leader in innovation and technology of dental materials

About the Role

Description

What You’ll Do:

Drive outbound calling, prospect new and existing customers, re-engage existing accounts, and revitalize dormant accounts to close new business
Learn and passionately sell GC America’s portfolio of dental consumable products to dentists and dental teams, including office managers and dental hygienists
Build meaningful, long-term customer relationships that provide value and drive loyalty
Consistently meet and exceed monthly, quarterly, and annual sales targets and KPIs
Actively use our Salesforce CRM, track all activities, manage pipeline, and leverage data to drive results
Collaborate with field sales reps to support territory execution, maximize coverage, and ensure alignment between field and inside sales teams
Work with Marketing on campaigns and lead conversions
Contribute to a positive, energetic, competitive team environment
Join our annual National Sales Meeting for an exciting off-site educational and celebratory experience as we recognize top performers and plan for the future!

Performance & KPI Highlights:

Conduct 40–50 outbound calls daily to drive pipeline and sales opportunities
Maintain a consistent volume of quality conversations with dental practices
Book 10–15 qualified meetings/demos per week
Monitor conversion metrics: Call-to-Connect, Lead-to-Opportunity, Opportunity-to-Deal
Achieve monthly/quarterly/annual sales targets and manage pipeline velocity
100% compliance with CRM usage, all calls, meetings, and updates logged in Salesforce daily

Requirements

MINIMUM QUALIFICATIONS:

Education High school diploma or equivalent required

Experience and/or Training Minimum of 6 months to 2 years of experience in inside sales, telesales, customer service, or a related role.

Technology/EquipmentBasic proficiency with Microsoft Office (Outlook, Excel, Word, Teams), Familiarity with CRM systems

PREFERRED QUALIFICATIONS:

Education Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field.

Experience and/or Training 2+ years of inside sales experience, ideally in a B2B or healthcare-related environment. Experience managing a sales pipeline, qualifying leads, and converting prospects to customers.

Technology/EquipmentProficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams) Familiarity with CRM software (e.g., Salesforce, HubSpot, or similar) preferred. Experience conducting virtual meetings or product demos via video conferencing platforms (e.g., Microsoft Teams, Zoom).

Key Skills

Inside SalesOutbound CallingCustomer Relationship ManagementSalesforcePipeline ManagementLead QualificationMicrosoft OfficeDental ProductsTeam CollaborationSales TargetsData AnalysisCustomer ServiceTelesalesVirtual MeetingsProduct DemosMarketing Campaigns