Cloud Solution Architect: Dynamics 365 for Customer Engagement

11/26/2025

Provide feedback and insights from customers and partners to relevant Microsoft teams for continuous improvement. Identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical and functional expertise.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

About the Role

You will provide feedback and insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. You will identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management & business value subject matter expertise. Deliver all work according to MS best practices & policies and using repeatable Intellectual Property (IP). Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND several years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Proven, relevant experience working in a customer-facing role (e.g., internal and/or external). Several years experience working on technical projects. Fluent in of both Swedish and English - Spoken and written. Currently based in Sweden Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND proven, relevant experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND several years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Key Skills

Cloud TechnologiesInformation Technology ConsultingSystems AdministrationNetwork OperationsSoftware DevelopmentTechnical Project ManagementBusiness Value ExpertiseCustomer EngagementDynamics 365Technical CertificationAzureAmazon Web ServicesGoogle CloudSecurity CertificationsProduct Groups CollaborationIP CreationTransformation Journey