Business Program Manager - Sales Operations

ACCELERATE PERFORMANCE WITH BUSINESS INSIGHTS: Provide Business insights that accelerate Performance across Solution Areas and support the RoB (Rhythm of Business). Provide data-driven insights into sales execution, based on standard reporting, that drive accountability on action plans to meet operational goals. Support Tool simplification and drive Data Platform and Reporting consolidation by adopting standard Toolset. Partner with Global Sales to address business intelligence needs on a global scale. MODERNIZE SALES OPERATIONS: Modernize Sales Operations by driving adoption of the Global Sales Operations Center (GSOC) services and promoting its adoption and utilization throughout the organization. Lead standardization of processes and adoption of tools to enhance sales productivity and accelerate transformation. Provide recommendations to translate strategy and drive alignment with leaders on Segmentation decisions. Monitor risk and opportunities throughout the planning process to develop optimal recommendations. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. LAND TERRITORY PLANNING AND MANAGE IN YEAR TERRITORY CHANGES: Land the future-year Territory Planning process that drives industry alignment to reduce orchestration. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. LAND QUOTA DISTRIBUTION AND IN YEAR CHANGES: Land quota distribution that maximizes business performance. Utilize data-driven insights to identify trends, track sales performance, and provide recommendations for improving sales productivity and revenue growth. Leverage outsources Global Sales Operations Center (GSOC) services and resolve escalations. BUILD SKILLS AND CAPABILITIES: Identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps. Foster peer-to-peer learning and collaboration, cross-training and knowledge sharing within the team and global community to enhance overall capabilities supporting an environment of continuous improvement. Identify risks proactively inherent to the role and escalate concerns in time. Other Embody our Culture and Values Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. Master's Degree in Business Administration, Organizational Design, or related field, or related field. OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field. 4+ years of experience applying analytical thinking and creative problem-solving in dynamic environments, with demonstrated ability to prioritize and adapt to evolving business needs.