Director Technology Consulting

People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others. Provides input to Practice Leadership on trends, insights, and opportunities from the field. Provides input to the Resource, Insights, Capacity, and Capability (RICC) team on the resourcing based on skills, availability, and/or development plans for their team. Participates in workforce and capacity planning, capability building, and strategies to address capacity gaps in terms of resource mix (e.g., full-time employees, contractors) and geography. Collaborates with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed. Supports project managers and direct reports on projects as needed by bridging gaps in resources. Participates in sales to delivery handoff and project kickoff as needed. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks. Guides their team to operational excellence and holds them accountable for outcomes. Supports delivery leads and guides their team on managing escalations. Ensures readiness of team and knowledge sharing in alignment with business needs. Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements. Contributes to creating the readiness plan in collaboration with World Wide Learning and readiness teams. Supports business management by collaborating with business/regional managers or sponsors. Provides recognition to highlight work and drives operational excellence, and endorses skills through established processes (e.g., One Profile). Ensures compliance adhering to processes/procedures to positively impact the bottom line (e.g., time reporting/approvals). Participates in discussions on organizational change information/initiatives as applicable. Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 6+ years leadership experience in relevant area of business OR equivalent experience. 4+ years customer facing experience or client delivery experience. 3+ years team leadership or people management experience, with or without direct reports. 12+ years leadership experience in relevant area of business. 8+ years customer facing experience or client delivery experience. 8+ years people management experience. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).