Question
FULL_TIME
0-2

Data Center Technician

11/26/2025

The Data Center Technician performs diagnostics and troubleshooting to identify and resolve issues with minimal disruption. They also conduct quality checks and ensure proper setup according to safety protocols and standards.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance. Assists and provides guidance to other technicians to complete challenging or complex tasks. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology. These requirements include, but are not limited to the following specialized security screenings: 2+ years' experience supporting IT equipment or related technology. Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). Experience with troubleshooting and fixing server hardware and cabling infrastructure.
Key Skills
DiagnosticsTroubleshootingComputer HardwareIT Equipment SupportServer HardwareCabling InfrastructureQuality ChecksSafety ProtocolsTeam CollaborationGuidanceMemory UpgradesNetwork Design TasksCompTIA A+CompTIA Server+CompTIA Network+Basic Structure Cabling
Categories
TechnologyData & AnalyticsEngineering
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