Operations manager

Movenpick Brussels Airport is a flagship hotel of Movenpick Hotels and Resorts, located near the airport and the historic centre of Brussels. The 152 stylish rooms are the perfect accommodation for both short and long stays. We believe in combining professionalism with a relaxed atmosphere in a unique location. Enjoy our wellness facilities, fitness centre, or a culinary experience at our rooftop restaurant, Horizon, during your stay.

Our hotel offers a range of room types, from comfortable doubles and twins, to more spacious suites for added luxury. Whether you are travelling for business or for leisure, our rooms are a great fit with desks, coffee and tea stations and large TVs. Catching an early flight? Beat the travel stress by checking-in with us a day early and wake up energised ready for your travels. Our extensive food and beverage offering, modern fitness centre and on-site car park will ensure you begin your trip right.

Key Responsibilities

Leadership and Team Management:
Lead and coach department heads (Front Office, Housekeeping, Food & Beverage, Technical Services) while fostering a positive and productive work environment.

Guest Experience:
Ensure the highest standards of guest satisfaction and service quality.

Operational Oversight:
Monitor and optimize daily hotel operations, ensuring compliance with company policies and regulations.

Financial Management and Pricing Strategy:
Develop and execute effective pricing strategies. Collaborate with the finance team on budgeting, cost control, and financial analysis.

Staff Development:
Implement training programs and promote professional growth within the team.

Strategic Planning:
Develop and implement strategies to enhance operational efficiency and guest satisfaction.

Job Requirements

• Bachelor’s degree in Hotel Management or a related field.

• At least 5 years of experience in hotel operations, including a minimum of 3 years in a managerial role.

• Proven experience leading diverse teams and managing multiple departments.

• Strong financial acumen with experience in budgeting and pricing strategies.

• Excellent communication and interpersonal skills.

• Proactive mindset with strong problem-solving abilities.

• Experience with hotel management software; knowledge of Opera Cloud and TARS is an advantage.

• Fluent in Dutch, French, and English, both spoken and written.

What We Offer

• A dynamic and inclusive work environment in the heart of Amsterdam.

• Opportunities for professional development and career growth.

• Attractive secondary benefits, including travel allowance, employee discounts, and wellness programs.

• A supportive team committed to excellence in hospitality.

• Salary: The salary for this position will be discussed during the interview process.