Manager / Senior Manager, SDL Compliance and Investigation (LIMD)

[What the role is]

[What you will be working on]

Reporting to the team lead, the successful candidate will be responsible for reviewing and overseeing the comprehensive collection and enforcement of the Skills Development Levy (SDL) Act. This role requires candidate to develop and enhance policies, processes, and systems for efficient levy collection and effective enforcement. The successful candidate will leverage data analytics, conduct compliance checks, and manage stakeholder engagements to uphold high service standards.

Responsibilities and Competencies:

• Compliance & Investigation:

  • Policy Development & System Improvement: Develop and improve policies, processes, and systems to achieve efficient collection of levy and effective enforcement of the SDL Act.

    • Competencies: Regulatory Quality and Standards, Improving and Innovating Continuously

  • Data Utilisation & Strategy Refinement: Leverage data and trends to monitor, review, and fine-tune enforcement strategies, driving process improvements.

    • Competency: Regulatory Data Management and Analytics

  • Risk Analysis & Reconciliation: Perform in-depth analysis and reconciliation to identify high-risk employers and ensure timely and accurate collection of SDL payments.

    • Competencies: Data Analytics and Visualisation, Risk Management

  • Compliance Checks & Investigations: Conduct compliance checks on egregious and recalcitrant employers and investigate offences under the SDL Act.

    • Competency: Regulatory Operations Management & Delivery

  • Case Management: Follow up on cases with punitive or administrative measures on employers and prepare reports for stakeholders.

    • Competencies: Regulatory Operations Management & Delivery, Engaging the Regulated

  • Service Provider Management: Manage the delivery and performance of service providers/appointed auditors tasked with processing collections and conducting compliance audits.

    • Competency: Regulatory Operations Management & Delivery

  • Reporting: Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements

    • Competencies: Internal Stakeholder Alignment, Engaging the Regulated

[What we are looking for]

• Proficient in executing job duties with required competencies.

• Manager: Up to 5 years of relevant work experience in audit or enforcement

• Senior Manager: At least 6 years of relevant work experience in audit or enforcement

• Skilled in using technology and data analysis to inform decision-making.

• Ability to build collaborative relationships with divisions and stakeholders.

• Adaptable to disruptions and new challenges.

• Strong policy acumen with excellent writing, communication, project management, and presentation skills.

• Advanced analytical skills, particularly with Microsoft Excel.

• Interest in staying updated on trends to improve policies and processes.

• Driven, meticulous, capable of multi-tasking, and working independently.

• Knowledge of financial, accounting principles, and risk management is advantageous.

Note: This is an individual contributor role.

Successful candidate will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.