Question
Full-time
0-2

Retail Sales Consultant

11/26/2025

The Retail Sales Consultant is responsible for exceeding monthly sales quotas and delivering high-quality sales that meet company benchmarks. They also assist new hires and peers while adhering to company policies and procedures.

Working Hours

30 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Since its start in 2015, Sun Com Mobile has grown consistently to the present day. Based in Sugar Land, Texas, we now own and operate more than 400 locations across 13 states in the U.S. We proudly serve customers the best deals throughout the wireless network. As the #1 Cricket Wireless Authorized Retailer of 2022 and 2023, we take pride in being regarded as one of the most reliable Authorized Retailers of Cricket Wireless.
About the Role

Job description

Sales:

Exceed monthly sales quotas.

Deliver complete, high quality sales that exceed the company's benchmark on key metrics.

Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.

Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.

Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Perform other work-related tasks, as assigned by management.

Operations:

  • Adhere to all policies, as outlined in the Handbook and other company communications.
  • Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
  • Master all required systems: Aktivate, ADP, Cricket Learning, etc.
  • Regularly check sales paperwork to review for discrepancies/errors.
  • Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
  • Protect and maintain Company assets.
  • Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
  • When opening or closing a store, accurate & timely completion of related checklists with zero errors.
  • Immediate communication of any inventory deficiency to supervisors for review.
  • Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
  • Maintain store appearance. * Complete all required training within the timeline established by management. Other Duties and Responsibilities:
  • Follow the letter and spirit of Company policies as outlined by the Handbook and management.
  • Consistently and accurately record time & attendance in the RQ4.
  • Adhere to schedule & provide company with adequate notice for all requested time off.
  • Take personal responsibility for all problems within your control. Essential Requirements:
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Minimum of 4 days/30 hours per week.
  • Able to stand for long periods of time.
  • Must have reliable transportation to location, training and off-site meetings

Job Type: Full-time

 

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

 

Language:

 

  • Spanish (Preferred)

 

Work Location: In person

Qualifications

Job description

Sales:

Exceed monthly sales quotas.

Deliver complete, high quality sales that exceed the company's benchmark on key metrics.

Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.

Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.

Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Perform other work-related tasks, as assigned by management.

Operations:

  • Adhere to all policies, as outlined in the Handbook and other company communications.
  • Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
  • Master all required systems: RQ4, Paycom, etc.
  • Regularly check sales paperwork to review for discrepancies/errors.
  • Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
  • Protect and maintain Company assets.
  • Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
  • When opening or closing a store, accurate & timely completion of related checklists with zero errors.
  • Immediate communication of any inventory deficiency to supervisors for review.
  • Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
  • Maintain store appearance. * Complete all required training within the timeline established by management. Other Duties and Responsibilities:
  • Follow the letter and spirit of Company policies as outlined by the Handbook and management.
  • Consistently and accurately record time & attendance in the RQ4.
  • Adhere to schedule & provide company with adequate notice for all requested time off.
  • Take personal responsibility for all problems within your control. Essential Requirements:
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Minimum of 4 days/30 hours per week.
  • Able to stand for long periods of time.
  • Must have reliable transportation to location, training and off-site meetings

Job Type: Full-time

 

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

 

Language:

 

  • Spanish (Preferred)

 

Work Location: In person

Key Skills
SalesCustomer ServiceInventory ManagementCash HandlingProblem SolvingTeamworkCommunicationTime ManagementAttention to DetailTrainingPolicy AdherenceFraud PreventionStore MaintenanceTechnology ProficiencyRole ModelingResponsibility
Categories
RetailSalesCustomer Service & Support
Benefits
401(k)401(k) MatchingDental InsuranceFlexible ScheduleHealth InsurancePaid Time OffVision Insurance
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