Question
FULL_TIME
2-5

Business Manager

11/26/2025

In this role, you’ll support business customers with a range of needs, including home and business lending, equipment finance, and credit cards. You’ll also play a key role in customer retention by proactively reaching out based on needs-based leads.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
We’ve been helping New Zealanders find the right financial solutions to suit their lives since 1861. We opened during the Otago gold rush as the Bank of New South Wales and became Westpac in 1982. Along the way we’ve grown stronger by joining forces with the Commercial Bank of Australia and Trust Bank – to become Westpac New Zealand Limited. We bank all sorts of people and businesses – from kids, to first home-owners through to big corporates and the New Zealand Government. Nearly a quarter of all Kiwis bank with Westpac, so we’ve got great experience and knowledge to draw on when it comes to helping people with their very first bank account, all the way through to their retirement. With close to 100 branches, and more than 350 ATMs, we’re one of New Zealand’s largest banks. We provide a full range of banking and financial services for personal, business and agribusiness banking.
About the Role

Business Manager - Business Banking

  • Wellington

  • Full time, Permanent

​Mō te tūranga | About the Role

Are you passionate about helping business customers thrive? Reporting to the Area Manager, we’re looking for someone who genuinely enjoys connecting with people and consistently delivers outstanding service.

In this role, you’ll support business customers with a range of needs—from home and business lending to equipment finance and credit cards. You’ll also play a key role in customer retention by proactively reaching out based on needs-based leads. Working closely with internal teams across Westpac, you’ll ensure our business customers receive the right support at the right time.

Nā tāu rourou | What You’ll Bring

We’re looking for someone who:

  • Is passionate about delivering exceptional service to business customers

  • Has a solid understanding of Credit Risk and experience in Credit Analysis

  • Brings proven experience in Business or Commercial Lending

  • Is eager to grow their knowledge of business lending and build a career in Business Banking

  • Communicates clearly and professionally—most interactions are via phone or email

  • Takes initiative, follows through on commitments, and is always keen to learn

  • A tertiary qualification in Finance or Accounting is preferred.

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

29 November 2025
Key Skills
Customer ServiceCredit RiskCredit AnalysisBusiness LendingCommercial LendingCommunicationInitiativeFinanceAccounting
Categories
Management & LeadershipFinance & AccountingCustomer Service & Support
Apply Now

Please let Westpac know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by Westpac?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.