Senior Product Designer, Restaurant Platform

<p><strong>About OpenTable</strong></p> <p>With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.&nbsp;</p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.</p> <p>Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.</p> <p><a href="https://www.opentable.design" target="_blank"><u>Learn more about how we work</u></a></p> <p><strong>In this role, as a Senior Product Designer, you will:</strong></p> <ul> <li> <p>Lead design for key areas of our two-sided marketplace: <em>Payments, Menus, and Integrations.&nbsp;</em></p> </li> <li> <p>Payments: Help restaurants grow their business by enabling more pre-dining transactions and unlocking more merchandising opportunities.</p> </li> <li> <p>Menus: Build and refine our menu management solutions to help restaurants easily update, publish, and maintain their menus across various platforms.</p> </li> <li> <p>Integrations: Be at the intersection of Partnerships and the Restaurant user — translating the value and business goals into compelling, intuitive user experiences.</p> </li> <li> <p>Identify new product enhancements driven by experiments to scale solutions across our platform.</p> </li> <li> <p>Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff.</p> </li> <li> <p>Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity.</p> </li> </ul> <p><a href="https://www.opentable.design/article/how-we-design-for-restaurants-at-opentable" target="_blank"><u>How we design for restaurants</u></a></p> <p><strong>Please apply if:</strong></p> <p>You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:</p> <ul> <li> <p>Minimum of 5 years of professional experience in product design.</p> </li> <li> <p>Experience designing for two-sided marketplaces.&nbsp;</p> </li> <li> <p>Balancing rapid, build-to-learn experimentation with longer term, practical design thinking&nbsp;</p> </li> <li> <p>Strong visual and interaction skills.</p> </li> <li> <p>The ability to negotiate, prioritise, and break down design work into measurable outcomes while advocating for the user</p> </li> <li> <p>Incorporated AI into workflows to improve and speed up design process and outcomes.</p> </li> <li> <p>Strong curiosity and willingness to learn from others</p> </li> <li> <p>An appetite and appreciation for feedback from stakeholders and peers</p> </li> <li> <p>Led user research and can link research findings to designs</p> </li> <li> <p>The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments</p> </li> <li> <p>Experience collaborating with product managers and engineers in an agile environment</p> </li> <li> <p>Strong written and verbal communication skills and can clearly articulate design decisions</p> </li> <li> <p>Experience working with remote teams</p> </li> <li> <p>Expertise in Figma and other prototyping tools</p> </li> </ul> <p><u><strong>When applying, please include a resume<em> (including a password to your portfolio)</em> and a PDF or link to an online portfolio.&nbsp;</strong></u></p> <p><br><strong>Benefits:</strong></p> <ul> <li> <p>Work from (almost) anywhere for up to 20 days per year</p> </li> <li> <p>Focus on mental health and well-being:</p> <ul> <li> <p>Company-paid therapy sessions through SpringHealth</p> </li> <li> <p>Company-paid subscription to Headspace</p> </li> <li> <p>Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)</p> </li> </ul> </li> <li> <p>Paid parental leave</p> </li> <li> <p>Generous paid vacation + time off for your birthday</p> </li> <li> <p>Paid volunteer time</p> </li> <li> <p>Focus on your career growth:</p> <ul> <li> <p>Development Dollars</p> </li> <li> <p>Leadership development</p> </li> <li> <p>Access to thousands of on-demand e-learnings</p> </li> </ul> </li> <li> <p>Travel Discounts</p> </li> <li> <p>Employee Resource Groups</p> </li> <li> <p>Quarterly team offsites</p> </li> <li> <p>Tax optimisation options</p> </li> <li> <p>Generous health insurance</p> </li> <li> <p>Pension fund</p> </li> </ul> <p><strong>Work Environment &amp; Flexibility</strong></p> <p>At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.</p> <p><strong>Inclusion</strong></p> <p>We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.</p> <p>If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.</p>