Question
FULL_TIME
0-2

Logistic Technician

11/27/2025

The Logistic Technician will perform assigned tasks and escalate issues during high-volume work activity. They will coordinate with suppliers for warranty claims and manage the processing of failed vendor hardware devices.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies. Embody our culture and values. High School Diploma AND demonstrated experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. These requirements include, but are not limited to the following specialized security screenings: Relevant experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
Key Skills
LogisticsInventory ManagementWarehouse ManagementInformation TechnologyData ManagementProblem SolvingCommunicationAttention to DetailProcess KnowledgeHeavy-Load Movement EquipmentRMA ProcessSupplier CoordinationTicket ManagementPhysical Inventory TrackingStock OrderingEscalation Management
Categories
LogisticsManufacturingTransportationCustomer Service & SupportTechnology
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