FULL_TIME
2-5
Customer support technician
11/27/2025
The Customer Support Technician will install and maintain Applied Material equipment for customers, ensuring high levels of quality and customer satisfaction. This role involves working in a cleanroom environment and requires effective communication with global teams.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
Applied Materials is the leader in materials engineering solutions that are at the foundation of virtually every new semiconductor and advanced display in the world. The technology we create is essential to advancing AI and accelerating the commercialization of next-generation chips. At Applied, we push the boundaries of science and engineering to deliver material innovation that changes the world.
We look forward to engaging with you on compelling topics about the semiconductor industry. We want to hear from you, but offensive comments that create an unpleasant environment for our community will be removed. Thanks for your understanding.
About the Role
As part of our customer support team, you'll be working in a cleanroom environment & using your technical capabilities, analytical skills and vast knowledge on multidisciplinary advanced systems. You will be responsible for installing & maintaining customer's purchased Applied Material equipment and occasionally customers abroad, communicating with global functions and development teams while following established practices of operation & maintain highest levels of quality & customer satisfaction. This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. The customer Support Technician provide support for complex systems, one of the most advanced in the world for the semiconductor industry, in Israel and abroad. Install and implement multidisciplinary complex systems Preventive maintenance and troubleshooting Define, document and retain infrastructure and work processes Work is located in Migdal Ha'Emek in a cleanroom environment Work in shifts including nights and weekends Transportation of activities Improvement in work processes. Definition, documentation and preservation of infrastructures and work processes Technician or Practical engineer in Electronics or Mechanics Experience with electronic / mechanic equipment - advantage Prior experience as technician or practical engineer - advantage Willing to work in shifts High level of English. Service oriented, team player
Key Skills
Customer SupportTechnical CapabilitiesAnalytical SkillsMultidisciplinary SystemsInstallationMaintenancePreventive MaintenanceTroubleshootingDocumentationTeam PlayerService OrientedElectronicsMechanicsCommunicationProblem SolvingPhysical Stamina
Categories
Customer Service & SupportEngineeringTechnologyManufacturingTrades
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