Question
CONTRACTOR
0-2

Crew Member - Mirdif City Centre

11/27/2025

Deliver exceptional customer service while maintaining a clean and safe environment. Support team members and adhere to brand standards and operational goals.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. Looking to join our team? Visit the Careers section on our website to explore current openings with Shamal Holding and apply directly. You can also browse available roles under the Jobs tab on our LinkedIn profile.
About the Role

Overview

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. This role falls under our  Five Guys umbrella. As our Five Guys team continues to grow, we’re in search of a  Crew Member for our  Mirdif City Center Store. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant. Some of these areas may include Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings

Responsibilities

  • Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
  • Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
  • Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
  • Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
  • Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
  • Use the company cash register accurately and maintains proper control of company assets.
  • Works as a team member to support other restaurant employees with their duties.
  • Carry out any other reasonable task as assigned by the management

Qualifications

Preferred Educational Qualifications And Professional Certifications
  • High School Diploma or equivalent.
 

Experience

  • Minimum of 1 year experience as a service crew or on a similar role, excellent customer service
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/  Note: Due to a high influx of profiles, only shortlisted candidates will be contacted
Key Skills
Customer ServiceTeamworkFood SafetySanitationCash HandlingCleaningPunctualityGroomingCommunicationProblem SolvingOperational MaintenanceHospitalityPreparationGrillFriesCashier
Categories
Customer Service & SupportFood & BeverageHospitalityRetail
Apply Now

Please let Shamal LLC know you found this job on PrepPal. This helps us grow!

Apply Now
Get Ready for the Interview!

Do you know that we have special program that includes "Interview questions that asked by Shamal LLC?"

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.