Assistant Computer Officer (carrying the job title of 'AI Infrastructure Administrator'), Information and Technology Office

CUHK Business School
Assistant Computer Officer (carrying the job title of ‘AI Infrastructure Administrator’), Information Technology Office 

The CUHK Business School is a leading business school and a pioneer in business education in Hong Kong. Since its establishment in Hong Kong in 1963, the CUHK Business School has gained world recognition of nurturing business leaders with immense contributions in the Asia Pacific. The School has been offering a comprehensive range of undergraduate and postgraduate programmes with over 5,000 students from 30+ countries/regions, as well as executive education. It has one of the most extensive alumni networks in the region, with over 47,000 alumni around the world.

The Information Technology Office (ITO) at the CUHK Business School is responsible for overseeing IT infrastructures and offering a wide range of services including but not limited to user and technical support, cloud computing, network, systems operation and maintenance, etc. at the School level.

The School has recently set up a communal Artificial Intelligence (AI) infrastructure, and is looking for an organised and innovative fast-mover to support the operation, management and administration of the infrastructure. The appointee is responsible for the setup, maintenance, and reliable operation of high-performance computing (HPC) infrastructure and related systems that support research, teaching, and development of AI / machine learning projects. The role ensures that computing resources are secure, performant, well-documented, and user-friendly to faculty, staff and students.

Reporting to the Head of the School’s ITO and / or his / her delegate(s), as well as working closely with various stakeholders, the appointee will be responsible for (a) operating, maintaining, and expanding the HPC clusters, compute nodes, storage, and interconnects; (b) installing, updatng, and configuring AI / HPC software stacks, libraries, and dependencies; (c) enforcing system security standards, manage user access, and apply patches and hardening; (d) designing, implementing, and testing backup, recovery, and disaster-recovery procedures; (e) maintaining and publishing system documentation, user guides, and operational procedures for in-house training and coaching; (f) coordinating with vendors for procurement, system upgrades, maintenance, and technical support; (g) assisting with deployment of AI / ML models for inference in the School’s internal production environments; (h) providing technical support and necessary coaching and training to various stakeholders and performing other duties, including administrative duties and financial matters, as assigned to support the AI infrastructure and its daily operation; and (i) undertaking other impromptu duties as assigned. Working at flexible hours, including weekends, will be required.

Applicants should have (i) a Bachelor’s degree in Computer Science, Information Engineering, or a related discipline; (ii) at least 3 years of post-qualification work experience; (iii) a good command of written and spoken English and Chinese (including Putonghua); (iv) relevant experience in Linux / HPC / server administration / experience with GPU systems or cloud-based HPC platforms and are considered must; (v) hands-on experience with cluster management, job schedulers (e.g. Slurm), and container technologies (e.g. Docker, Singularity); (vi) knowledge of network, storage, and data security management; (vii) strong troubleshooting, communication, and documentation skills; and (viii) the ability to work independently and as a team with a diverse group of stakeholders to achieve set outcomes. Having prior work experience in the tertiary education sector is an advantage.

Applicants must submit copies of certificates showing that they have fulfilled the academic qualifications stated above, otherwise their applications will NOT be considered.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

[Those who have responded to the previous advertisement for the same post (Ref. 250001YL) need not re-apply.]

[CUHK Business School is also known as the Faculty of Business Administration.]

The University only accepts and considers applications submitted online for the post above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.