Executive Officer II (carrying the job title of ‘Manager/Assistant Manager (Creative)’)

Communications and Public Relations Office
Executive Officer II (carrying the job title of ‘Manager/Assistant Manager (Creative)’) 
We are seeking a highly-organised and facilitative Creative Manager to ensure the operational excellence of our in-house creative design unit. This role is the operational engine for our creative team, responsible for managing workflow, resources, and stakeholder relationships to deliver high-quality visual assets that meet the University's strategic objectives.
 

The appointee will be responsible for (a) Project Management: manage the end-to-end workflow for creative projects and track multiple concurrent projects from concept to delivery. Develop project plans, set timelines, and allocate tasks to ensure on-time completion of deliverables including publications, event materials, social media assets, marketing collateral, web interfaces and other creative assets; (b) Stakeholder Facilitation: communicate with stakeholders to translate complex requirements into clear creative briefs, manage expectations, and ensure alignment between creative execution and project objectives to synthesize feedback into actionable next steps; (c) Process Optimisation: streamline creative workflows and implement project management best practices. Identify opportunities to enhance team efficiency while maintaining the highest standards of creative quality; (d) Foster Creativity: provide moodboards and up-to-date industry inspiration facilitate creative brainstorming and provide constructive feedback to elevate creative products; (e) Quality Assurance: uphold brand consistency and visual excellence across creative deliverables through rigorous review processes. Operate a centralised repository of visual assets and templates, ensuring usability and version control; and (f) Special Projects: undertake any other assigned special projects as required. 
 

Applicants should be/have (i) a Bachelor's degree in Design, Visual Communications, Business Management, Project Management, or a related field; (ii) fulfilled the English language requirements set out on the website: https://www.hro.cuhk.edu.hk/en-gb/languageforeo; (iii) at least 4 to 7 years of progressive executive experience in a creative environment, with proven experience managing creative projects and multiple stakeholders; (iv) exceptional project management and organisational skills, with proficiency in project management tools (e.g., Asana, Trello, Jira) and software for creative production; (v) strong knowledge of design-thinking and project management methodologies, including agile/scrum principles; (vi) proven creative problem-solving and visual thinking skills with a keen eye for design; (vii) exceptional coordination, collaboration, and time management abilities; (viii) excellent interpersonal, communication, and facilitation skills to effectively collaborate with photographers, designers, and cross-functional teams; (ix) experience presenting design work to clients and stakeholder groups; (x) the ability to navigate fast-paced creative environments and build strong relationships with diverse teams; and (xi) fluency in both English and Chinese is necessary.
 

Applicants are required to submit their creative portfolio (or case studies demonstrating project management success) in the online application, and copies of academic certificates showing that they have fulfilled the language requirements, transcript and evidence of work experience, otherwise their applications will NOT be considered.
 

Appointment will initially be made on contract basis for up to 2 years (with contract-end gratuity for a 2-year contract) commencing as soon as possible, renewable subject to good performance and mutual agreement.
 

The University only accepts and considers applications submitted online for the posts above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.