Senior Growth Strategy Manager, VIP Programs

<div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</div> <div class="ace-line ace-line old-record-id-doxussQumjJyp0pDHcFh7Y3bH0b">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.<br><br></div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-CzjQdI1IWofbWMxmIahu6dAMsjc"> <div data-page-id="Q5McdBHqRos9a1xglGGuWZx7sgc" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>About The Team</strong></h2> <div class="ace-line ace-line old-record-id-doxusdoP7NU01oX9Z29HojysCiF"> <div data-zone-id="0" data-line-index="0"> <div data-page-id="BjUqdJPHdonBAwx0xvQlQNCcgEf" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-MNaFdNqoRoUf5sx2Udrlcw9PgDn">As the Senior Strategic Growth Manager, you will be the chief architect of our global VIP coverage strategy. You will be responsible for defining the go-to-market model, product strategy, and commercial initiatives to build our elite client service from the ground up. This is a high-impact role that requires a unique blend of strategic thinking, deep financial product knowledge, and a data-driven mindset to design and launch programs that will provide great service to our valuable clients and overall business.</div> </div> </div> </div> <div class="ace-line ace-line old-record-id-doxusJZ5t4Jnk2dRFRKdHIJXMmb">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>What You'll Be Doing</strong></h2> <div data-page-id="R1MMdOP7Jor8rJxZjvEuEmM9s6b" data-docx-has-block-data="false"> <div data-page-id="EJEWdyXsfojXT9xHKfDuSPpSswb" data-docx-has-block-data="false"> <div data-page-id="IwA0dvhKMo2zqdxUm6sux6uxsbb" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="BjUqdJPHdonBAwx0xvQlQNCcgEf" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-OEcBdPtKjoCmHpxaFJslxgHagmb" data-list="bullet"> <div><strong>Strategy Formulation: </strong>Develop the end-to-end strategic blueprint for the global VIP, including tiering, value proposition and coverage model.</div> </li> <li class="ace-line ace-line old-record-id-VK6KdBhFToVs0XxfQcZlEbYvgpb" data-list="bullet"> <div><strong>Product &amp; Program Leadership:</strong> Partner closely with Product, Growth, and Design teams to conceptualize, prioritize, and launch private wealth management products and VIP benefits. You will own the business case and commercial success of these initiatives.</div> </li> <li class="ace-line ace-line old-record-id-Mm7pdMKiaoygHHx77nwl9kx6gzg" data-list="bullet"> <div><strong>Data-Driven Optimization: </strong>Analyze client trading data, investor behavior, and campaign effectiveness to identify opportunities for revenue growth, product improvement, and client retention. Lead initiatives like fee reforms based on this analysis.</div> </li> <li class="ace-line ace-line old-record-id-AQfPdgleloEZmSxB0x6ln64kgWd" data-list="bullet"> <div><strong>Competitive Intelligence:</strong> Serve as the internal expert on competitor movements. Conduct deep-dive analysis to inform our strategic positioning and ensure our offering is best-in-class.</div> </li> <li class="ace-line ace-line old-record-id-DhVSdd6PooIOC5xb3MdlsLcLgmf" data-list="bullet"> <div><strong>Commercial Execution:</strong> Define the key performance indicators (KPIs) for the VIP segment and be accountable for driving key metrics such as Assets Under Management (AUM), VIP user growth, and revenue uplift.</div> </li> <li class="ace-line ace-line old-record-id-SvY5dpuTNoVJzhxq5VAl2C0Pguh" data-list="bullet"> <div><strong>Stakeholder Management:</strong> Work closely with the executive leadership team to contribute to the overall strategic direction of the company.</div> </li> <li class="ace-line ace-line old-record-id-BqkVdexxHoZbl4xup9XlwpN7gjF" data-list="bullet"> <div><strong>Drive cross-functional focus</strong> on customer outcomes, value and experience. Build strong alignment between sales, marketing, product, finance and other related business areas.</div> </li> </ul> </div> </div> </div> </div> <h2 class="heading-2 ace-line old-record-id-doxusJHbXag5ngXLLiXggj1zhBg"><strong>What We Look For In You</strong></h2> <div data-page-id="BjUqdJPHdonBAwx0xvQlQNCcgEf" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-FTCddeqq6oAnbQxrf2BlyzlxgTf" data-list="bullet"> <div><strong>Experience:</strong> 7+ years in a top-tier management consulting firm, investment bank, private wealth management, or a leading fintech/crypto exchange in a strategy, product strategy, or business development role.</div> </li> <li class="ace-line ace-line old-record-id-HCKzdTZ8bop7zXxcHu3lZtRDg1d" data-list="bullet"> <div><strong>Sector Knowledge:</strong> Deep understanding of financial products and the operational needs of investors and high-net-worth individuals. Crypto experience is a significant plus.</div> </li> <li class="ace-line ace-line old-record-id-TbyJdlBtTobyUBxkKKSluCDAgKx" data-list="bullet"> <div><strong>Strategic Acumen:</strong> Proven ability to develop a strategy from a blank sheet of paper and translate it into a concrete, executable project plan with clear milestones.</div> </li> <li class="ace-line ace-line old-record-id-SlzWdgpaJozIbNx6QjIli7dmgBg" data-list="bullet"> <div><strong>Analytical Prowess:</strong> Expert-level proficiency in data analysis to drive decision-making. Experience with SQL, Python, or advanced Excel modeling is highly desirable.</div> </li> <li class="ace-line ace-line old-record-id-V2jydIcS7oHXQbxbtXolbQwWgJc" data-list="bullet"> <div><strong>Results-Oriented: </strong>A tangible track record of commercial impact, such as:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-Utr7ddsG8o98NSxvym3lCqc0gAb" data-list="bullet"> <div>Launching a new financial product or VIP program that generated significant AUM.</div> </li> <li class="ace-line ace-line old-record-id-NLS2dJuCJouirhxSyvolkN2bggc" data-list="bullet"> <div>Leading strategic fee reforms or growth initiatives that directly increased quarterly revenue.</div> </li> <li class="ace-line ace-line old-record-id-D7bqdXLR1osVkpxuKhIlqcNMgHd" data-list="bullet"> <div>Architecting a user segmentation or coverage model that improved acquisition and conversion.</div> </li> </ul> </li> <li class="ace-line ace-line old-record-id-NrAkdQe0roaCCqxRPk1lhVQbg9k" data-list="bullet"> <div><strong>Influence &amp; Collaboration:</strong> Exceptional ability to influence and align stakeholders across Product, Marketing, Finance, and Operations without direct authority.</div> </li> <li class="ace-line ace-line old-record-id-EyUmd9vL7o4BKixm0iBlYDMBgcf" data-list="bullet"> <div><strong>Problem-Solver:</strong> A proactive and resourceful mindset, with the ability to navigate ambiguity and build structure in a fast-paced environment.</div> </li> <li class="ace-line ace-line old-record-id-DxfAdKcmhojYWCxZEglllCYmgPq" data-list="bullet"> <div><strong>Builder mindset:</strong> An executor who masters the "how." Take the blueprint from the business leader and build the factory that will produce the result from 0-1, And continue refine it to ensure the machine works efficiently.</div> </li> </ul> </div> </div> </div> <div class="ace-line ace-line old-record-id-Avh0dL0UvoHyoFxymwmuPqtAsWe"> <h2 class="heading-2 ace-line old-record-id-doxusxvzyTH4iZpRPTygm6sKzcf"><strong>Perks &amp; Benefits</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxus9Bu8Z2VOqDK5F51723OA8g" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-doxusB7tdGuv2SmCPjgmCN3Jb1c" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-doxusZTvzFyB7VKd89mBtiKL9ob" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-doxus4VLa66AV1kBqr1XQp7CFec" data-list="bullet"> <div>Wellness and meal allowances</div> </li> <li class="ace-line ace-line old-record-id-doxusktLuOm7fBzEDlSg6b719qf" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants</div> </li> <li class="ace-line ace-line old-record-id-doxusXaQ6LYBcrJKsuq40ykOyNr" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice</span><em><strong><span class="text-only text-font-italic" data-eleid="7">:</span></strong></em><em> </em><span class="text-only" data-eleid="9-0">All official <span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span> vacancies are posted on this site. 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