Question
Full-time
0-2

Public Area Attendant

11/28/2025

As a Public Area Attendant, you will maintain the cleanliness and safety of the hotel's public spaces. This includes cleaning corridors, lobbies, lifts, washrooms, and back-of-house areas while ensuring exceptional guest service.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.

As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.

Job Description

About the Role

As a Public Area Attendant, you will play a key role in keeping our hotel’s public spaces pristine, welcoming, and safe. You will ensure all front-of-house and back-of-house spaces reflect our commitment to exceptional guest service and Accor’s Heartist culture.

Your responsibilities include:

  • Cleaning and maintaining all public areas, corridors, lobby, lifts, washrooms and back-of-house zones.
  • Completing routine and programmed cleaning tasks.
  • Using cleaning equipment and chemicals safely and effectively.
  • Reporting maintenance issues, hazards, or faulty equipment.
  • Securing keys and maintaining safety of public spaces.
  • Supporting Accor’s environmental program
  • Delivering excellent service and interacting positively with guests and team members.
  • Participating in required training, briefings, and Accor Academy modules.

Qualifications

What We’re Looking For

  • Minimum 6 months experience in a housekeeping or similar cleaning environment.
  • Strong attention to detail and pride in maintaining high presentation standards.
  • Ability to work independently and take initiative.
  • Good communication skills and fluency in English.
  • Reliable, motivated, and committed to providing exceptional guest experiences.
  • Physically capable of performing manual tasks (lifting, pushing, pulling, stairs).
  • Flexibility to work a variety of shifts across weekdays, weekends and public holidays.
  • Have full working rights in Australia

Additional Information

Why Join Us?

  • Be part of a collaborative, multi-brand precinct team in a dynamic location.
  • Access extensive career development opportunities within Accor Hotels.
  • Enjoy exclusive staff benefits, discounts, and wellbeing programs.
  • Play a pivotal role in shaping guest experiences and loyalty in one of Sydney’s most exciting hospitality precincts.
Key Skills
Attention To DetailCommunication SkillsCleaningInitiativeReliabilityGuest ServiceTeamworkSafety Awareness
Categories
Hospitality
Benefits
Career Development OpportunitiesStaff BenefitsDiscountsWellbeing Programs
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