Question
FULL_TIME
10+

Service Architecture Manager

11/28/2025

The Service Architecture Manager is responsible for driving strategic programs including AI/ML initiatives and R&D projects, ensuring execution of MSN Strategy and enhancing AAA maturity. This role involves managing relationships with stakeholders and overseeing budget planning and financial reporting.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive. The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe. Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today. Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative. The shift is happening. Are you part of it?
About the Role
Responsible for driving key strategic programs such as AI/ML initiatives, Product Conceptualization & roadmaps, SDE programs across AAA streams. Responsible for driving MSN CRA initiatives, R&D/Customer projects, and other tactical programs. Responsible for execution of MSN Strategy in contracts (or globally) and ensure desired outcomes to enhance AAA maturity & uplifting the existing capabilities. Execute value pack-based AI/ML Initiatives in close alignment with MSN portfolio team. Responsible for driving new business ideas from conceptualization to reality evolving around Process, People, Tools, and Data. Provide thought leadership by researching best practices, conducting experiments & collaborating with industry leaders. Execute strong relationships with internal & external stakeholders to align Service Management strategy with business priorities, current threat landscape & technology developments. Responsible for Budget Planning and Allocation, Forecasting and Financial Reporting ensuring program costs are within the prescribed limits. Set up strong governance & reporting at all levels on a regular basis for the assigned projects. Degree in Engineering or Equivalent (ECE/CSE/IT) / MBA. Around 14+ years of total experience with 10+ years of experience in Telecom Operations (vendor and/or service provider). Experience of leading strategic initiatives in AI/ML & Automation streams Previous experience from working with Project Management and/or Service Management functions in Managed Services. Management experience (5+ years). Ability to simplify, good sense for details as well as high level thought leadership. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 776799
Key Skills
AI/ML InitiativesProduct ConceptualizationRoadmapsSDE ProgramsTelecom OperationsProject ManagementService ManagementBudget PlanningFinancial ReportingGovernanceStakeholder ManagementThought LeadershipProcess ImprovementAutomationCollaborationResearch
Categories
TechnologyManagement & LeadershipData & AnalyticsEngineering
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