Question
FULL_TIME
0-2

Customer Service Assistant

11/28/2025

You will be expected to work in some evenings and weekends according to schedule. Flexibility in adjusting hours of work is essential when there is an operational need to do so.

Working Hours

38 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. For more information, please visit: http://www.britishcouncil.org
About the Role
You will be expected to work in soe evenings and weekends according to schedule. You will work on a 5-day ( 37.5 hours) shift basis and is entitled to 2 days off. Shift schedule is subject to change, and flexibility In adjusting hours of work is essential when there is an operational need to do so. Fast learner and passion for customer service and sales​ Self-motivated with a results-driven approach IT skills and experience working with MS Word & MS Excel Attention to detail Diploma or equivalent professional experience Experience working with CRM & Call management systems
Key Skills
Customer ServiceSalesIT SkillsMS WordMS ExcelAttention To DetailCRMCall Management Systems
Categories
Customer Service & SupportSales
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