Question
Full-time
2-5

Power BI Developer

11/28/2025

The successful candidate will design, develop, and maintain Power BI dashboards to monitor and analyze service center performance. They will also structure and optimize data flows from various operational sources and implement automation solutions to streamline reporting.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?
About the Role

Company Description

 

Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. 

With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. 

Everience places the augmented employee at the heart of its approach, in accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace. 

Our ambition is to build our future in an “symbiotic age” where AI enhances human capabilities, and technology sustainably supports business performance and the aspirations of individuals.

 

Everience Romania is present in Timisoara since 2013 and received 2019 the 1st prize for High Tech companies in the local market.

Our main activities:

  • Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Salesforce, Cegid and for client-specific applications
  • IT Service Desk (40%): Providing Premium experience in IT support for 250 000 users of Windows, Windows 10, Office and Office 365
  • BPO Business Process Outsourcing (20%): Externalization of business processes, back-office activities within our specialization

Choose a job that makes sense among our current opportunities

Job Description

We are seeking a Power BI Developer with a strong foundation in data analysis and visualization, who is beginning to explore the integration of Artificial Intelligence into professional environments.

The successful candidate will be responsible for structuring and modernizing the exploitation of performance data within a remote IT support service center. This includes developing dashboards, automating reporting processes, and potentially integrating AI-powered tools to enhance decision-making and operational efficiency.

A set of already developed products is already available for French activity and would require to be adapted for Romania activity and development in an agile approach.

Key Responsibilities:

  • Design, develop, and maintain Power BI dashboards to monitor and analyze service center performance.
  • Structure and optimize data flows from various operational sources (Service Desk, Field Support, Logistics, etc.).
  • Implement automation solutions using Power Automate and other Microsoft tools to streamline reporting and data management.
  • Collaborate with operational teams to identify KPIs and ensure data relevance and accuracy.
  • Ensure data governance and compliance with internal and client security standards.
  • Communicate findings and recommendations clearly to stakeholders, including senior management and cross-functional teams.

Qualifications

  • Minimum 3 years of experience in a similar role.
  • Proven expertise in Power BI, including advanced dashboard development, DAX, and data modeling.
  • Understanding of the Microsoft services environment.
  • Ability to document, design and model solutions and explain, present and discuss with internal and external teams.
  •  Basic knowledge of main ITSM on the market (e.g. ServiceNow, EasyVista, Jira, …) are considered a strong asset.
  • Good communication skills; fluent English (oral & written) required. 
  • Must be detail oriented, and able to work independently and self-prioritize tasks.

Additional Information

🎁 What we offer:

  • Performance bonus
  • Expense account for holidays
  • Meal tickets and gift vouchers
  • Training opportunities
  • Regina Maria  medical package
  • Extra vacation days
  • Fruits on the house

What about choosing much more than a job? #AJobThatMakesSense 

All our positions are open to people with disabilities

Key Skills
Power BIData AnalysisData VisualizationDAXData ModelingMicrosoft ToolsAutomationITSMCommunication SkillsDetail Oriented
Categories
TechnologyData & AnalyticsConsulting
Benefits
Performance BonusExpense Account For HolidaysMeal Tickets And Gift VouchersTraining OpportunitiesRegina Maria Medical PackageExtra Vacation DaysFruits On The House
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