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Workday Analyst (Configuration Focus)

11/28/2025

The Workday Analyst will configure, maintain, and troubleshoot Workday Absence Management, Help, and Learning modules to ensure optimal performance and user experience. This role involves translating policies into configurations, providing user support, and participating in system enhancements and updates.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world. Our group is present in 12 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, Poland, Serbia and Brazil. The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success. Tech-powered global entertainment platform At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base. Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence from Central and Eastern Europe to other continents and becoming the leader of the global sports betting industry. Our Credentials The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019. As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company that has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC).

About the Role

<div class="content-intro">It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.</div>In this exciting time of scaling our product and innovating the company, we are searching for a highly motivated and versatile Workday Administrator to join our HR Technology team. This pivotal role will be the primary technical expert for our Absence Management, Workday Help (Ticketing/Case Management), and Learning modules, ensuring these critical systems run smoothly, are configured optimally, and deliver an exceptional employee experience. If you thrive on solving problems, improving processes, and empowering employees through intuitive HR technology, we want to hear from you! <h2>What you'll be doing:</h2> <ul> <li>Absence Management:</li> <ul> <li>Configure, maintain, and troubleshoot Workday Absence Plans, Accrual Definitions, Entitlement Calculations, and associated Business Processes (e.g., Take Time Off, Request Leave of Absence).</li> <li>Translate global and local leave policies into accurate Workday configurations, ensuring compliance and data integrity.</li> <li>Support the integration of Absence data with Payroll and Time Tracking.</li> </ul> <li>Workday Help & Case Management:</li> <ul> <li>Administer and enhance Workday Help, including the Knowledge Base (article management), Service Catalog, and Case Management configurations.</li> <li>Design and optimize intake forms, routing rules, and queues to streamline employee inquiries and improve resolution times.</li> <li>Train and support HR Help Desk agents on Workday Help functionality.</li> </ul> <li>Learning Management:</li> <ul> <li>Configure and maintain Learning content, courses, curricula, and certifications within Workday Learning.</li> <li>Manage learning assignments, enrollments, reporting, and integration with other talent modules.</li> <li>Support the creation and deployment of learning paths for employee development.</li> </ul> <li>System Support & Enhancement:</li> <ul> <li>Provide functional support for user inquiries and issues related to these modules.</li> <li>Participate in the planning, testing, and deployment of Workday bi-annual releases, assessing impact on owned modules.</li> <li>Develop and maintain custom reports (RaaS) and calculated fields specific to Absence, Help, and Learning.</li> <li>Maintain comprehensive documentation for configurations, processes, and integrations.</li> </ul> </ul>   <h2>We're looking for someone with:</h2> <ul> <li>3+ years of hands-on experience as a Workday Administrator or Functional Lead.</li> <li>Proven expertise in Workday Absence Management, including complex accrual calculations and business process configuration.</li> <li>Strong experience with Workday Help, including Knowledge Base, Service Catalog, and Case Management setup and administration.</li> <li>Solid understanding and experience with Workday Learning configuration and content management.</li> <li>Proficiency in Workday Business Process configuration, security, and reporting (RaaS, Calculated Fields).</li> <li>Excellent analytical, problem-solving, and troubleshooting skills.</li> <li>Ability to translate business requirements into effective Workday solutions.</li> <li>Strong communication and collaboration skills, with a focus on employee experience.</li> <li>Fluency in spoken and written English is required to support global documentation and communication with cross-functional teams.</li> </ul>   <h2>Bonus points for:</h2> <ul> <li>Workday Pro certification in Absence, Learning, or HCM.</li> <li>Experience with other Workday modules (e.g., Time Tracking, Core HCM) and their interdependencies.</li> <li>Experience working in a global organization.</li> </ul>    <div class="content-conclusion">About Superbet Group Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil. Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes. Global Recognition and Standards In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth. As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).</div>

Key Skills

Workday AdministrationAbsence ManagementCase ManagementLearning ManagementBusiness Process ConfigurationAnalytical SkillsProblem-SolvingTroubleshootingCommunication SkillsCollaboration SkillsEnglish FluencyConfiguration ManagementData IntegrityUser SupportReportingIntegration