Question
Full-time
2-5

Floor Care Technician

11/28/2025

As a Floor Care Technician, you will ensure the cleanliness and aesthetic appeal of rooms and public areas by performing daily cleaning and maintenance tasks. This includes cleaning carpets, upholstery, and floors, as well as addressing smoke and water damage.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic. Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs. Our Mission: We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime. Social Responsibility: We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount. Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
About the Role

Company Description

Starting pay rate: $18 / hour – Unlock the convenience of our Daily Pay benefit, providing you with access to your earnings whenever you need them.

Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

Job Description

As a Floor Care Technician at Westgate Resorts, you will play a vital role in ensuring the cleanliness and aesthetic appeal of our rooms and public areas. You will be responsible for cleaning carpets, upholstery, floors, and room accessories to remove the effects of smoke and water damage, such as dirt, soot, stains, mildew, and excess moisture. Your duties will also include waxing and stripping floors as needed.

As the Floor Care Technician you will:

  • Perform daily cleaning and maintenance tasks to keep resort floors, including lobbies, hallways, and public areas, in impeccable condition. This includes sweeping, mopping, vacuuming, and waxing as necessary.
  • Utilize commercial carpet, upholstery, and interior cleaning machines, tools, and supplies to clean carpets, upholstery, floors, and room accessories.
  • Set up proper safety signs before performing floor cleaning activities to ensure the safety of guests and staff.
  • Place fans and dehumidifiers strategically in rooms to remove moisture from carpets, upholstery, and the air. Verify moisture levels with moisture sensors.
  • Spray or fog carpets, upholstery, and accessories with fabric conditioners, protectors, deodorizers, and disinfectants to ensure a fresh and inviting atmosphere. 
  • Inspect completed restoration work to ensure it conforms to our quality and cleanliness standards.
  • Assist in training fellow employees in the department to uphold the highest cleaning and safety standards.
  • Provide courteous and helpful assistance to guests when needed, ensuring their questions and concerns are addressed promptly. 
  • Perform other tasks and responsibilities as assigned by the supervisor or management.

Qualifications

  • Must be able to lift 50 lbs and work in outdoor weather conditions.
  • Must be able to work weekends and holidays.
  • A minimum of three years of driver's license is required. 
  • Westgate Resorts is a Smoke and Tobacco-Free workplace. 
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

 

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Key Skills
Floor CareCleaningMaintenanceCarpet CleaningUpholstery CleaningSafety ProceduresMoisture ControlCustomer ServiceTeam TrainingAttention To Detail
Categories
HospitalityTradesCustomer Service & Support
Benefits
Comprehensive Health BenefitsPaid Time Off (PTO)Paid Holidays401K With Generous Company MatchDaily Pay BenefitFamily BenefitsWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life InsuranceDisability InsuranceAccident InsuranceCritical Illness InsuranceHospital InsurancePet InsuranceExclusive DiscountsAdvancement OpportunitiesCommunity Involvement Programs
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