Host
11/28/2025
The main responsibility of a Host is to greet customers at the door as they arrive. They also handle guest lists, check-in procedures, and ensure customer satisfaction.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
In order to be successful as a Host, candidates will have a variety of duties to complete. Their main responsibility will be greeting customers at the door as they arrive, but other duties to note include:
Guest Management: Handling guest lists, check-in procedures, and table reservations.
Customer Service: Providing a welcoming atmosphere, addressing guest inquiries, and ensuring customer satisfaction.
VIP Services: Coordinating VIP table reservations and bottle service.
Guest Relations: Answer questions about the food and beverage menu, as needed
Table management: Understand the needs of wait staff to ensure sections are not overcrowded
Communication: Interacting with guests, staff, and management to facilitate a positive experience.
Problem Solving: Addressing customer complaints and resolving issues efficiently.
Promotional Activities: In some cases, hosts may also be involved in promoting the club or specific events.
In essence, a host is the face of the Wiseguy Lounge, responsible for making a positive first impression and ensuring guests have an enjoyable time.
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