Question
FULL_TIME
5-10

Partner Sales Account Manager

11/29/2025

The Partner Sales Account Manager will drive growth by aligning transformation initiatives and building trusted relationships with partners. This role involves coordinating with stakeholders, resolving issues, and developing action plans to improve partner satisfaction.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
As this is a critical revenue driving channel for CSO, this role will be pivotal in leveraging internal stakeholders and resources stack to develop strong joint business plans and crack new go-to market and co-selling strategies and ensure the right prioritization to support targets. This role will help the candidate learn how to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust. Partner Engagement (40%) Drives a focus on growth and proactively aligning growth transformation initiatives such as digital subscriptions, CRM led outreach etc. Builds trusted relationships with the partner to deliver mutual growth and ensure alignment of strategic priorities. Coordinates with key stakeholders on plan execution. Works to resolve issues and escalations with orders, billing, and payments. Provides sales insights and forecasts in accordance with internal business review cycles. Build a clear action plan to improve partner satisfaction scores using partner feedback. Develops deep understanding of the channel for Devices & Creativity, including partner capabilities, competitors, and market trends. Apply internal resources as well as programmatic investment options to maximize growth and ROI for the partner. Works to foster a culture of testing and piloting with new motions to deliver incremental growth opportunities. Bachelor's Degree in Business Administration, Commerce or related field AND 5+ year(s) partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry Building strategic relationships and partnering with senior retail executives. Work experience in Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments. Understanding of consumer channels and retail landscape. Track record of sales delivery and execution. Retail partner account management with proven business operational excellence and sales results through joint business planning, landing channel strategies, account management, and performance monitoring. Driving long-term sustainable sales growth with partners. Delivery on Quarterly and Annual Budgeted Revenue. Apply entrepreneurial and innovative thinking to identifying and executing business opportunities. Ability to analyze sales data, draw relevant conclusions, develop accurate business plans and forecasts, and drive program execution. Possess high standards for performance and compliance. Ability to influence multiple stakeholder groups. Must be able to effectively articulate technology and product positioning to internal audiences and channel partners. University Bachelors degree required. Professional sales and negotiations training. Familiarity with Customer Relationship Management platforms.
Key Skills
Partner ManagementSalesBusiness DevelopmentStrategic RelationshipsRetail Account ManagementSales DeliveryConsumer ElectronicsCRM PlatformsData AnalysisNegotiationMarket TrendsJoint Business PlanningPerformance MonitoringGrowth StrategiesTrust BuildingStakeholder Engagement
Categories
SalesTechnologyManagement & LeadershipRetail
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