Solution Architect

Are you ready to help shape the future of technology within ISD? You'll collaborate with top-tier stakeholders, drive project governance, and act as a trusted advisor, ensuring the seamless implementation of groundbreaking solutions. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. Understanding Customer/Partner Technical Environment Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights. Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Architecture Design and Deployment Builds and maintains an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize. Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and tradeoffs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Coordinates disparate approaches into a single plan of action for complex scenarios. Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Manages and ensures the all-up delivery of consulting engagements, as necessary. Participates and contributes to internal/external communities. Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Provides direction to facilitate relationships between others. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience. 1+ year(s) experience leading blended, multidisciplinary teams. 2+ years managing multiple projects or portfolios. Bachelor's degree in computer science, Information Technology, Engineering, or related field AND 12+ years' experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience. Technical sales or project delivery experience in Artificial intelligence, GenAI is a strong plus. 6+ years technical sales experience. 6+ years project management experience. 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers. Technical or Professional Certification in Domain (e.g., Security).