Senior Services Account Executive (SAE)

Own the full sales cycle—from lead generation and qualification to deal closure—while driving Cloud consumption through sold projects and programmes. Achieve sales targets by Quarter and Full Year. This includes, for example—but is not limited to—increasing Unified Enterprise and Enhanced Solutions adoption, co-innovating on Industry Cloud opportunities, guiding Azure support and Mission Critical service decisions, accelerating Copilot deployment and usage, and strengthening security posture through CIR services and DART engagement. Partner closely with ATU (AE, ATS), STU (SSPs), and CSU (CSAM or CSA) to identify opportunities and drive customer value across MCEM sales stages. Act as a trusted advisor by applying consultative selling techniques to uncover customer needs, shape strategic opportunities, and unlock new business potential. Maintain accurate forecasting and pipeline hygiene to support business planning and performance tracking. Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years of industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) OR Master's Degree in Business, Information Technology (IT), or related field AND 8+ years of technology sales experience in the commercial or public sector Consulting services and/or Unified/Support sales experience with strategic customers Proven experience in consultative selling, acting as a trusted advisor, and unlocking new opportunities through strategic customer engagement Strong leadership and collaboration skills with the ability to manage competing priorities Excellent communication and stakeholder management abilities (internal & external) Proven experience managing challenging customer conversations and escalations with professionalism and a focus on maintaining trust Demonstrated success in driving customer value and business outcomes Experience managing complex sales cycles and pre-sales processes