FULL_TIME
10+
Architect- D365 CRM
11/29/2025
Design and deliver end-to-end CRM solutions across various modules. Oversee data migration strategies and implement Power Platform components to extend CRM capabilities.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
About the Role
Design and deliver end-to-end CRM solutions across Sales, Customer Service, Marketing, Field Service, and related modules. Define integration strategies with ERP systems (e.g., D365 F&O), third-party applications, and Azure services. Oversee data migration strategies using Data Export Service, Dataflows, and Azure Data Factory. Implement Power Platform components (Power Apps, Power Automate, Power BI) to extend CRM capabilities. Ensure security, compliance, and governance across environments, including role-based security and data protection. Drive DevOps practices for CRM deployments using Azure DevOps pipelines and automated testing. Collaborate with stakeholders to define functional and technical requirements, ensuring scalability and maintainability. Provide technical leadership to development teams on customization, configuration, and extension best practices. Role-based security, field-level security, and GDPR compliance. Knowledge of audit and monitoring tools for CRM environments. Strong knowledge of Sales, Customer Service, Marketing, Field Service modules. Experience with customization and configuration: entities, forms, views, business rules, workflows, and plugins. Proficiency in Power Platform: Canvas Apps, Model-driven Apps, Power Automate, Power BI integration. Experience with Data Export Service, Azure Synapse, and Power BI for reporting and analytics. Expertise in Azure DevOps for CI/CD pipelines, solution packaging, and automated deployments. Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 10+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain of D365 CRM. OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain of D365 CRM. 5+ years managing multiple projects or portfolios 3+ year(s) experience leading blended, multidisciplinary teams Proficient in both verbal and written English communication
Key Skills
D365 CRMERP IntegrationData MigrationPower PlatformSecurity ComplianceDevOps PracticesTechnical LeadershipCustomizationConfigurationPower BIAzure DevOpsData Export ServiceAzure SynapseReportingAnalyticsGDPR Compliance
Categories
TechnologySoftwareData & AnalyticsConsultingEngineering
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