Dutch Speaking Customer Service Advisor - Relocation to Greece

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and embrace the opportunity to relocate to the stunning Greece! This position is ideal for those who are passionate about customer service and eager to experience a new culture while working in a vibrant team environment.

In this role, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring their inquiries are handled efficiently and effectively. Your journey will include comprehensive training to equip you with the necessary tools for success and growth within our organization.

Key Responsibilities:

• Address customer inquiries from Dutch-speaking clients through various channels, such as phone, email, and live chat.
• Provide timely and accurate solutions to customer issues, ensuring satisfaction with every interaction.
• Document and track customer interactions to facilitate continuous improvement in service delivery.
• Collaborate with team members and participate in ongoing training to enhance product knowledge and customer service skills.
• Help promote a positive company image by representing our values and commitment to customer success.

Requirements:

• Fluency in Dutch (written and spoken) is essential; proficiency in English is a plus.
• Customer service experience is preferred, but not required; a strong desire to help customers is key.
• Excellent communication and problem-solving skills.
• Flexibility and enthusiasm for relocating to Greece and embracing a new lifestyle.
• Ability to work both independently and collaboratively in a team environment.
• Familiarity with CRM systems and technology-driven service environments.

What We Offer:

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year
• Health Insurance
• And Much More...