Polish Speaking Customer Service for Automotive Company - Work In Greece

Mercier Consultancy Bulgaria is excited to announce an opening for a Polish Speaking Customer Service Agent for an Automotive Company based in Greece. In this unique role, you will provide exceptional support to Polish-speaking customers in the automotive sector, assisting them with inquiries about products, services, and order-related issues. This position offers the opportunity to work in a dynamic environment while living and working in beautiful Greece. If you have a passion for customer service, a knack for problem-solving, and enjoy the automotive industry, we invite you to become a part of our dedicated team!

• Provide outstanding customer service in Polish for inquiries related to automotive products and services.
• Assist customers with order placements, modifications, and cancellations.
• Offer information about vehicle specifications, features, and services.
• Resolve customer complaints and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with various teams to ensure customer satisfaction and service delivery.
• Stay informed about industry trends and product developments to better assist customers.

• Fluency in Polish and English, both written and spoken.
• Previous experience in customer service, preferably in the automotive sector is a plus.
• Strong communication and interpersonal skills with a focus on customer care.
• Able to multitask and effectively manage various inquiries.
• Familiarity with customer service software or CRM systems is advantageous.
• Detail-oriented with strong analytical and problem-solving abilities.
• Willingness to relocate or work in Greece and embrace a multicultural work environment.