Business Analyst – Cards & Payments

11/30/2025

Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows. Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enable our clients to continuously stay ahead and achieve sustainable profit and consistent growth by leveraging new channels of customer engagement and service delivery as well as better and efficient employment of resources and processes with measurable parameters for performance. While our local presence assists us in better understanding of the local needs, our global presence assist us to offer solutions strengthened by experience in leading markets globally.

About the Role

Job Description

We are currently looking Business Analyst – Cards & Payments for our Qatar operations with the following terms & conditions.

Key Skills & Competencies:

• Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows.

• Hands-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines.

• Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports.

• Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence.

• Excellent documentation and stakeholder management skills.

• Familiarity with ISO 8583 message formats and card scheme mandates.

• Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS).

Key Responsibilities:

• Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows.

• Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways.

• Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS.

• Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy.

• Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts.

• Ensure regulatory and compliance alignment with QCB, PCI-DSS, and global card scheme mandates.

• Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go-live readiness.

• Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience.

Qualifications:

Bachelor’s degree in Engineering.

Joining time frame: 2 weeks (maximum 1 month)

Key Skills

Cards LifecycleMerchant Acquiring3D Secure FlowsBase24Prime 4MPGSPayment Gateway APIsSettlement EnginesSQLPL/SQLAgileScrumJIRAConfluenceISO 8583Dispute Resolution Systems