Question
FULL_TIME
5-10

Business Manager

11/30/2025

The position is responsible for service delivery and client management of the Aviation business in Queensland. This includes ensuring compliance with aviation security regulations and building strong relationships with internal stakeholders.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation. Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations. We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment. For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.
About the Role

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

  • Competitive salary package on offer including company car

  • Join an employer of choice and work in an exciting role with State-based Aviation Clients.

  • Career growth opportunities with clear pathways to professional development and progression

About the Company

As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au

Our employees enjoy working with MSS because we:

  • Have a high people and culture focus

  • Offer extensive development and progression opportunities

  • Provide stability and certainty in a role

  • Work collaboratively together and are high achievement focused

  • Because we know how to have fun whilst getting the job done

About the role

The position is primarily responsible for service delivery and Client management of our Aviation business in Queensland. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders.

Duties include but are not limited to:

  • Overall management of service delivery to our Queensland Aviation sector Clients. This will include regular regional travel within Queensland and Northern NSW.

  • Ensuring compliance with aviation security regulations

  • Identifying and converting revenue growth opportunities with existing Clients and assisting with identifying new Client leads.

  • Building and maintaining strong relationships within your team and stakeholders.

  • Drive cost efficiencies within the Client profile.

  • Construction and preparation of monthly and quarterly Clientele reporting

Skills & experience

  • Prior aviation security industry experience and working knowledge of aviation security regulations and standards

  • Exposure/understanding in aviation rostering

  • Extensive experience in leadership and team management

  • Business development experience

  • Previous experience dealing with Industrial Relations and Industry Awards/Agreements

  • Proven experience dealing with client contracts and/or tender submissions, including financial acumen.

  • Certificate II or higher in Security operations (Desirable)

  • Current QLD Security Licence (Desirable)

  • Current Drivers Licence

  • Current ASIC or ability to obtain

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

  • be certified by the Workplace Gender Equality Agency,

  • be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

 

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

Key Skills
Aviation SecurityClient ManagementCustomer ServiceTeam ManagementBusiness DevelopmentIndustrial RelationsFinancial AcumenSecurity Operations
Categories
Management & LeadershipSecurity & SafetyCustomer Service & Support
Benefits
Competitive Salary PackageCompany CarCareer Growth OpportunitiesProfessional Development
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