5-10

Title Insurance Production Exam Department Manager

12/1/2025

Lead the Title Production Department to ensure accurate and compliant title examinations. Mentor staff, manage workflows, and collaborate with legal and operational teams to improve processes.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

At Sun Title, we not only deliver accurate, detailed, and timely title commitments and closing statements, but also behind-the-scenes empowerment that help the professionals we serve be their best, a culture our team can thrive in, and buyers and sellers just plain happy. Our culture allows our team to deliver the best possible closing experience, period. That means always doing the right thing and keeping in mind what’s best for our clients. It means being accommodating about signing locations, resolving issues quickly, scouring over every detail, and saying “Yes” when others are far too quick to say “No.” It means keeping everyone in the loop with consistent, proactive communication while also keeping an unwavering focus on a single goal: delivering an efficient, problem-free, closing experience that is second to none. Yes, we’re known for our accuracy and integrity — what else would you expect from a staff made up of Type-A personalities who obsess over details? But what’s not expected is perhaps what we take pride in most: our client-centric culture that fosters an environment of fresh ideas and open communication; a culture that inspires our team to be a part of something bigger than ourselves, to go above and beyond, stay humble, listen and continually learn; to stay friendly, flexible and steadfast in our quest to find new ways we can help. We believe every great closing begins by living out our core values and our mission every day: to empower our team and our clients to achieve their best, making every interaction exceptional. We are an extension of our clients. They rely on us as a trusted resource, a company they can depend on to, yes, deliver quick and accurate title commitments, but more than that, a place where they know they’ll receive dedicated, darn near obsessive, full-service support.

About the Role

Description

About Sun Title

At Sun Title, we’re all about making real estate transactions smooth, secure, and stress-free. Our award-winning team in West Michigan is dedicated to delivering exceptional title services and building lasting relationships with our clients. If you’re ready to lead, innovate, and make a real impact, we want to meet you!

Position Summary

As our Title Production Manager, you’ll lead the Title Production Department, making sure every title examination is accurate, compliant, and efficient. You’ll combine hands-on expertise with team leadership—overseeing productivity, managing pipelines, and training both new and seasoned staff. You’ll work closely with Associate Counsel to resolve complex title issues and partner with the Director of Operations to roll out innovative process improvements. If you love solving puzzles, mentoring others, and driving change, this is the role for you!

What You’ll Do

Lead the Team: Mentor and guide Title Examiners and support staff, helping everyone grow and succeed.
Be the Expert: Handle advanced title examination tasks, resolve complex title issues, and make underwriting decisions.
Keep Us Moving: Oversee department performance, manage workloads, and implement process improvements.
Train & Grow: Onboard new team members and help existing staff level up their skills.
Collaborate: Work closely with Associate Counsel and the Director of Operations to solve problems and improve processes.
Stay Connected: Communicate with escrow officers, title success specialists, and internal clients to keep everyone in the loop.
Embrace Tech: Use industry software (Proform Select – SoftPro) to track progress, generate reports, and cross-train the team.
Drive Change: Lead or join projects to make our title production processes even better, and support new tech and automation initiatives.
Quality & Compliance: Ensure every title commitment and report meets our high standards and complies with state and federal regulations.

Why Work Here?

People-First Culture: We believe in supporting our team, celebrating wins, and helping each other grow. You’ll be surrounded by colleagues who care about your success.
Room to Innovate: Got a great idea? We want to hear it! Sun Title encourages creative thinking and continuous improvement.
Make a Real Impact: Your work directly shapes the experience of our clients and the future of our company.
Community Commitment: We’re proud to serve West Michigan and give back through volunteer programs and local initiatives.
Competitive Pay & Benefits: Enjoy a comprehensive package designed to support you both at work and at home.

Requirements

What You Bring

A knack for leadership and a service-first attitude (minimum of 3 years' management experience)
Deep expertise in title commercial and residential examination (minimum of 6 years' experience)
Prior experience working with vendors.
Strong understanding of state and federal regulations.
Experience managing risk and ensuring quality.
Skills in workflow optimization and process improvement.
Excellent communication and organizational skills.
Advanced proficiency in industry software (ResWare, Proform Select preferred).
Bachelor’s degree (or equivalent experience) in Business or related field.
Valid Title Producer’s License and Notary Public License (or ability to obtain within 1 month of hire).
Driver’s license.

Key Skills

LeadershipTitle ExaminationComplianceRisk ManagementProcess ImprovementCommunicationOrganizational SkillsIndustry SoftwareMentoringCollaborationTrainingProblem SolvingQuality AssuranceWorkflow OptimizationClient RelationsInnovation