Question
Full-time
0-2

Food and Beverage Team Member

12/1/2025

As a Food & Beverage Team Member, you will greet and seat guests, take orders, and serve meals with attention to detail. You will also maintain cleanliness and hygiene standards while collaborating with kitchen staff to ensure timely food delivery.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Join our dynamic team as a Food & Beverage Team Member at our vibrant establishment, Novotel London Excel. We're seeking enthusiastic individuals to deliver exceptional service and create memorable dining experiences for our guests.

  • Greet and seat guests in a friendly and professional manner
  • Take food and beverage orders accurately and efficiently
  • Serve meals and drinks with attention to detail and presentation
  • Maintain cleanliness and hygiene standards in dining and service areas
  • Process payments and handle cash transactions accurately
  • Collaborate with kitchen staff to ensure timely food delivery
  • Respond promptly to guest inquiries and concerns
  • Assist in setting up and breaking down dining areas for various events
  • Contribute to a positive team atmosphere by supporting colleagues
  • Stay informed about menu items, daily specials, and promotional offers
  • Adhere to all food safety and sanitation guidelines

Additional Information

Benefits

  • £13.88 p/h
  • Tips
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • International Development Opportunities
  • And more: recommend a friend scheme; Employee Advisory Service

 

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

 

Information on the processing of personal data

 

When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Key Skills
Customer ServiceFood SafetyCash HandlingTeam CollaborationAttention to DetailHygiene StandardsMenu KnowledgeEvent SetupGuest Relations
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
TipsPension SchemeA Discount Card to be used in Accor Hotels WorldwideComplimentary Stays in UK HotelTraining & DevelopmentAdditional Holidays with ServiceInternational Development OpportunitiesRecommend a Friend SchemeEmployee Advisory Service
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