Technical Business Analyst

Description

JOB SUMMARY:

We are seeking a highly skilled and detail-oriented Technical Business Analyst to join our team at our Iselin, NJ location. The ideal candidate will be a bridge between our business units and technical teams, possessing a unique blend of business acumen and deep technical skills. This role is crucial for eliciting and documenting requirements, ensuring seamless development and integration, and providing ongoing support and analysis to drive business solutions. The successful candidate will have hands-on experience with SQL, Azure DevOps, and a strong problem-solving mindset. This is a full-time on-site position at our Iselin, NJ office. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Requirements Elicitation & Management: Elicit, analyze, and document business requirements from various stakeholders for new and existing projects.
• System Development Support: Work directly with developers to provide clarification on requirements, participate in unit testing, and offer feedback on development efforts.
• Quality Assurance & Testing: Assist with and participate in the testing of software integrations and RPA (Robotic Process Automation) implementations to ensure they meet business and technical requirements.
• Data Analysis & Troubleshooting: Perform root cause analysis and troubleshooting for reported issues from business units, including database investigation.
• Database & Scripting: Write and maintain SQL stored procedures and queries (INSERT/UPDATE statements) to support business operations and reporting.
• Reporting & Business Intelligence: Create, maintain, and support SSRS and Power BI reports to provide actionable insights to the business.
• System Maintenance: Create and maintain workflows within our proprietary case management system. Knowledge of BPMN a plus.
• Triage: Assist in the triage of incoming support tickets.

REQUIREMENTS/SKILLS:

• Proven experience in a technical environment
• Strong proficiency in SQL, including writing complex queries, stored procedures, and performing data manipulation language (DML) operations
• Hands-on experience with Azure DevOps (ADO) for creating and managing work items, backlogs, and boards.
• Experience with SSRS and Power BI for report creation and data visualization.
• Experience in troubleshooting and root cause analysis of technical issues.
• Familiarity with software development lifecycle (SDLC) methodologies, including Agile/Scrum.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work independently and as part of a cross-functional team.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field; or 5+ years Business Analyst experience 
• Knowledge of RPA principles and implementation.
• Experience with Python and/or Powershell for scripting and automation is a plus.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.  

We offer a comprehensive compensation and benefits package, which includes a salary commensurate with your experience and accomplishments.

If you possess the requisite qualifications and are seeking the challenge of working in a dynamic, growing firm, please submit your resume. 

**Because of the high volume of applications received, only qualified candidates will be contacted for consideration.**

All applicants applying for U.S. job openings must be authorized to work in the United States.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the Firm.