FULL_TIME
10+
Principal Product Complaint Analyst
12/2/2025
Support and implement new Standard Operating Procedures to improve complaint and regulatory reporting processes. Apply systems-thinking to streamline quality systems and manage improvement plans.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 40 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of health care. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions.
For more information, visit www.bostonscientific.com and connect with us on X, Instagram, and Facebook.
At Boston Scientific, you will find purpose, a place to grow and opportunities to cultivate your passions. To search and apply for open positions, visit https://bostonscientific.eightfold.ai/careers.
You may also review our social media guidelines at http://www.bostonscientific.com/social.
About the Role
Your responsibilities will include: Supporting and implementing new Standard Operating Procedures and Work Instructions to improve and/or standardize complaint and regulatory reporting processes Apply systems-thinking to a complex quality system to streamline and identify areas for improvement and identify areas of risk and provide and manage plans for improvement. Working independently across the organization Bachelor's degree, preferably in a scientific or technical discipline. Minimum of 8+ years of medical device industry experience Demonstrated ability to understand, shift and contribute to changing priorities Competency of Microsoft Office Suite (i.e., Word, Xcel, PowerPoint, Visio, etc.), Working knowledge and practical implementation of FDA, ISO, MDD regulations within the medical device industry Demonstrated proficiency in project management Travel approximately <5% of the time Corrective Action Preventative Action (CAPA) experience. Strong research, communication and presentation skills Effective written and oral communication, technical writing, and editing skills Ability to work independently with minimal direction or supervision SAS, Snowflake or similar querying/analytic software experience
Key Skills
Standard Operating ProceduresRegulatory ReportingQuality SystemProject ManagementMicrosoft Office SuiteFDA RegulationsISO RegulationsMDD RegulationsCorrective Action Preventative ActionResearch SkillsCommunication SkillsTechnical WritingAnalytic SoftwareSASSnowflakeRisk Management
Categories
HealthcareManagement & LeadershipScience & ResearchData & AnalyticsTechnology
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