Receptionist

Description

The Receptionist serves as the first point of contact for visitors and callers in a professional office, providing excellent customer service and administrative support. This role involves managing the front desk, handling inquiries, screening calls, and assisting with various clerical tasks to ensure smooth office operations.

Duties and Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls on a multi-line phone system.
• Must be able to consistently report to work on time and maintain regular attendance.
• Maintain a tidy and organized reception area.
• Receive and distribute mail, packages, and deliveries.
• Maintain calendars as needed and generating daily staff schedule
• Maintain office/kitchen supplies inventory and place orders as necessary.
• Assist with data entry and other administrative duties.
• Support other departments with clerical tasks as requested.
• Enforce security procedures by monitoring visitor access
• Maintain conference room schedules
• Make equipment service calls
• Set up/clean-up conference center and conference rooms as needed
• Assist with event preparation when needed
• Provide basic information about the organization and basic requests, such as transcript/diploma requests from former students.
• Additional duties as assigned

Requirements

Preferred Knowledge, Skills and Abilities

• High school diploma or equivalent
• Proficient in Google Workspace
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills
• Proven work experience as a receptionist
• Strong commitment to customer service with a consistently positive and professional demeanor

Working Conditions

• Office environment for an educational service provider
• May require sitting for extended periods of time
• Occasional lifting of light packages and office supplies