Assistant General Manager
12/3/2025
The Assistant General Manager will work with the General Manager to manage the gym's operational budget and oversee the sales process. They will also manage the performance of gym-related managers and ensure high levels of customer service.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
- Work with GM to manage and maintain gym operational budget
- Oversee the sales process and systems
- Manage, monitor, and evaluate the performance of all gym-related managers.
- Monitor the hiring, training and scheduling of all gym staff.
- Train and mentor subordinates
- Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team in collaboration with the Sales Manager.
- Responsible for managing disciplinary actions involving all gym level employees.
- Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
- Provide effective decision making regarding customer service issues.
- Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
- Responsible for ensuring that the facility is clean and operationally sound.
- Fitness industry experience preferred but not required.
- Strong sales skills, possessing the ability to direct sales through company required outreach programs.
- Strong customer service skills
- Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
- Excellent verbal and written communication skills.
- Entrepreneurial spirit with open, participative leadership style and drive for excellence.
- Strong work ethic, integrity, and professional demeanor.
- Associate or Bachelor's degree in business or related field with two years of management experience preferred.
- Current CPR Certification
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
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