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Front Desk Associate - Gold's Gym Langley

12/3/2025

Greet members and guests enthusiastically, ensuring a friendly entrance into the gym. Monitor check-ins, register guests, and respond to member inquiries promptly.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

At Golds Gym BC we strive to lead the fitness industry by changing the lives of our members through the ultimate fitness experience. We transform experience into value for our members through our professional services, state of the art equipment, and core values, so our members may live a healthy, productive and dynamic life.

About the Role

Gold’s Gym Langley is hiring full time and part time Customer Service Representatives, with potential to grow!

Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!

Gold’s Gym has been a leader in excellence for over 45 years with over 700 locations world-wide! At Golds we are committed to helping people find their inner strength and reach their goals. We offer the whole experience, with diverse group class schedules as well as the latest in cardio and strength training equipment. We pride ourselves not only on having the equipment necessary for people to reach their goals, but also the support from our entire staff. At Gold’s Gym, you become part of a tradition of commitment and excellence that has helped millions accomplish their goals and dreams.

Job Description:

Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym.
Provide security and control to the front door area of the facility.
Monitor check-ins to identify delinquent accounts.
Register all guests into the gym using proper registration procedures.
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
Answer phone in a professional and courteous manner.
Respond immediately to member requests, inquiries and concerns.
Distribute keys, towels and other materials as needed.
Process retail and concession sales.
High school diploma required
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
Knowledge of basic cash processing procedures
Functional computer skills

Job Qualifications:

High school diploma required
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
Knowledge of basic cash processing procedures
Functional computer skills

We look forward to hearing from you!

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!

Key Skills

Customer ServiceCommunicationMulti-taskingCash ProcessingComputer Skills