Accounts Receivable Specialist

Description

About the Role

The Accounts Receivable Specialist role is responsible for accurately processing customer payments, maintaining account records, and supporting financial reporting. It also involves coordinating with internal teams and external customers to resolve account issues.

Who We’re Looking For

We’re looking for a team member who consistently lives out NaturVet’s cultural values – being respectful, engaged, and collaborative, and actively contributing to a positive and inclusive work environment. The ideal candidate demonstrates a professional attitude, a growth mindset, and a strong sense of accountability. We’re especially interested in curious problem-solvers who approach challenges with fresh perspectives and aren’t afraid to ask “why?”.

Requirements

Core Responsibilities

• Apply customer payments accurately in the accounting system
• Monitor aging reports and follow up on past-due balances
• Research and resolve payment discrepancies or disputes
• Maintain and update customer account records
• Communicate professionally with customers and internal departments
• Assist with month-end closing and reporting tasks
• Ensure all receivables processes comply with company policy and audit standards

Key Qualifications

• 3+ years of experience in Accounts Receivable, bookkeeping, or a related field
• Strong attention to detail and organizational skills
• Proficiency in Excel (v-lookups, pivot tables) and accounting/ERP systems
• Excellent verbal and written communication skills
• Ability to work independently while supporting team objectives
• Manufacturing or high-volume A/R experience preferred

Benefits

All regular full-time employees are eligible for benefits beginning the first of the month following their hire date. Our comprehensive benefits package includes:

• Wide-ranging medical, dental, and vision coverage, with the company covering up to 85% of employee premiums and 50% for dependents
• 401(k) plan (Traditional and Roth), with eligibility to participate and/or roll over existing funds starting the first of the month following your hire date; company matching begins after one year of employment
• Paid Time Off under an open PTO policy
• Company-paid holidays
• Company-paid life insurance, with options to purchase additional life and AD&D coverage
• Flexible Spending Account (FSA)
• Voluntary supplemental insurance options, including short-term disability (STD), hospitalization, and accident coverage
• Employee Assistance Program (EAP)
• Pet insurance
• Complimentary pet products for team members
• Discount offers on lifestyle benefits and recreational activities through PerkSpot