Associate Solution Engineer

<div class="content-intro"><p>Here at Appian, our values of <strong>Intensity </strong>and <strong>Excellence </strong>define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.</p> <p>&nbsp;</p></div><p>The Appian Solution Engineering team provides technical expertise to our customers around the globe, touching every layer of the Appian platform. &nbsp;From data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems encountered by Appian customers and partners.&nbsp;</p> <p>Looking for a position that allows you to engage all of your many technical talents? Do you particularly excel at not only solving complex technical problems, but also at communicating the solution clearly and effectively? As an Associate Solution Engineer, you’re a technical “Jack/Jill of All Trades”; you love figuring out “how things work”, and you’ll be a resident expert on the inner workings of the Appian platform.</p> <p><strong>To be successful in this role, you need</strong><br>- To provide exceptional customer interaction (verbal/written) to our biggest customers<br>- Excellent problem solving and a talent for identifying creative solutions<br>- A desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform<br>- Interest in data analytics<br>- Flexibility to provide after business hours support (rotation every 10-15 weeks)</p> <p><strong>Some of the tools and resources we will equip you with include</strong><br>- We’ll immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our Affinity groups are a great place to start connecting with peers from all across the globe<br>- Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers, Appian University which is a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to further their education</p> <p><strong>Basic Qualifications</strong><br>- Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program<br>- History of academic success (Distinction average required, i.e. WAM 75+)</p> <p><strong>Nice-to-Have Experience</strong><br>- Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)<br>- RDBMS platforms (e.g. MySql, Oracle, SQL Server)<br>- Systems administration (e.g. Linux, Windows)</p> <p><em>This role is based at Level 42/25 Martin Pl, Sydney NSW 2000, Australia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. <strong>Employees hired for this position are expected to be in the office 5 days a week</strong> to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.</em></p><div class="content-conclusion"><p><span style="color: rgb(0, 0, 0);"><strong>Tools and Resources&nbsp;</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.&nbsp;</span></li> <li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.</span></li> <li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led <a style="color: rgb(0, 0, 0);" href="https://careers.appian.com/affinity-groups/">affinity groups</a>. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.</span></li> </ul> <p><span style="color: rgb(0, 0, 0);"><strong>About Appian</strong></span></p> <p>Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit<a href="http://www.appian.com/"> appian.com</a>. [Nasdaq: APPN]</p> <p><strong>Follow Appian:</strong><a href="https://www.linkedin.com/company/appian/">&nbsp;LinkedIn</a>.</p> <p><em>Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.&nbsp;</em></p> <p><em>Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at&nbsp;<a href="mailto:ReasonableAccommodations@appian.com" target="_blank">ReasonableAccommodations@appian.com</a>. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</em></p> <p><em><a href="https://careers.appian.com/applicant-and-candidate-privacy-notice/">Appian's Applicant &amp; Candidate Privacy Notice</a>&nbsp;&nbsp;</em></p></div>