Question
Contract
0-2

Night Auditor- flexible contract

12/3/2025

The Night Auditor welcomes guests and ensures their satisfaction from arrival to departure. They maintain a smooth and secure environment during the night and complete audit tasks as specified.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Join us at Accor, where life pulses with passion!?

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,?
Join us and become a Heartist®.

Job Description

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment to all the guests during the night.

  • Ensure all diary events, flags and specials are actioned.
  • Check and pass on all guest mail, messages and parcels promptly

  • Ensure an accurate cashiering balance is performed at the completion of shifts.
  • Any other duties requested by  Manager.
  • Complete all audit tasks as specified by the Night Auditors checklist.
  • To answer, as promptly as possible, all incoming calls.
  • Ensure reports are distributed.
  • Process wake-up calls

  • Ensure necessary handover of information is passed on to the oncoming shift.

Qualifications

  • 1 year experience in retail, hospitality or a customer facing role
  • Excellent communication skills
  • Strong organisational skills
  • A positive, can-do attitude

Additional Information

  • £13.33 per hour.
  • Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  • You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Key Skills
Customer ServiceCommunication SkillsOrganizational SkillsPositive Attitude
Categories
HospitalityCustomer Service & SupportFood & Beverage
Benefits
Free Night Stays In Our UK HotelsDiscounted Hotel Rates All Over The World In Accor HotelsUp To 30% Discount In Any Accor RestaurantContinuously Learn And Develop Yourself With Our Accor AcademySupport Your Wellbeing In Your Professional And Personal LivesExplore Limitless Opportunities Across 5000 Hotels In Over 100 Countries
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