Mortgage Processor (On-Site)

About the Organization: 

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991.  “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz.  Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties.  Citizens First Bank: A Five Star Bank where hospitality meets finance. 

About the Position: 

Join Citizens First Bank's Mortgage Department as our new Mortgage Processor! The Mortgage Processor plays a crucial role in reviewing loans and preparing files for submission to the Underwriter for approval. The Mortgage Processor provides vital support to Mortgage Loan Officers with clerical tasks, adjusted to the loan volume and the Processor’s experience. By representing the community professionally, the Mortgage Processor inspires The Villages Sales Representatives to confidently guide their customers to Citizens First Bank for their mortgage needs.

Key Responsibilities of the Mortgage Processor: 

• Follow up within 72 hours of mailing disclosures to check on the return timeline for signed documents.  
• Review, scan, and organize the signed initial disclosure package in the electronic filing cabinet.  
• Address any questions about documents and assist with the E-Consent process as needed.  
• Analyze income and asset verifications, updating the loan origination system and organizing supporting documents.  
• Meet regularly with the Mortgage Loan Officer to review the pipeline.  
• Submit the mortgage loan application for final underwriting approval.  
• Provide clerical support to the Mortgage Loan Officer, including appointment scheduling and other administrative tasks

Mortgage Processor Requirements: 

Minimum: 

• High school degree or equivalent required. 
• Must be detail oriented with strong organizational and communication skills.   
• Must have computer experience and be proficient in Microsoft Outlook, Word and Excel and able to learn different software applications as needed.
• Ability to read and interpret documents such as instructions and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to calculate figures and amounts such as commissions and percentages.   
• Training and progression may increase the analysis function of the role over time.

Preferred:  

Mortgage Processor Benefits: 

Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance.  All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. 

Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. 

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.