Question
2-5

Sales Team Lead

12/3/2025

The Sales Team Lead directs daily operations of the store in the absence of the MIC, supervising and training employees while managing shifts. They motivate sales associates, provide excellent customer service, and maintain positive relationships with the management team.

Salary

19.5 - 21 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Cannabis Industry Redefined We develop & design products, strategies, and places that transform cannabis business. This results in us providing medical cannabis patients state of the art facilities designed and built to produce high quality, consistent medicine that is cultivated and processed in a controlled, secure, and sustainable environment.
About the Role

Who We Are

AmericannMade is a vertically integrated cannabis company. Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company giving us the opportunity to deliver the best in cannabis genetics throughout California.

With over 20 years operating in the State of California, AmericannMade is a leader in innovation and execution. Having 3 cultivation, distribution and manufacturing facilities along with 6 retail locations throughout Southern California, we can proudly boast that we are a true farm to head cannabis company.

 

Job Duties:

  • Sales Team Lead directs all daily operations of the store in the absence of the MIC, including supervising and training employees, managing employee breaks and shift changes, and completing shift summary reports/data entry.
  • Motivates and coaches sales associates and assists in the training of new staff members
  • Excels in performing all sales associates' tasks including: providing excellent customer service, maintaining fluidity in product knowledge, generating and leading sales, cashiering, maintaining the floor stocked and merchandised.
  • Maintains open and positive relationships with management team.
  • Communicates enthusiastically and respectfully about Americann Made, store management and company strategies.
  • Develops and supports a bright outlook towards company's policies and procedures.
  • Maintains employee engagement and positive attitude by being an embodiment of an Americann Made leader in every situation.
  • Coaches sales associates in operational and behavioral situations to ensure orderly customer service.
  • Provides feedback to to management team as contribution towards staff development.
  • Completes all other duties as assigned.

 

Minimum job qualifications:

 

  • High School Diploma or equivalent
  • Minimum one year of retail sales experience
  • 1-3 years of supervisory role in hospitality or retail
  • Excellent customer service skills
  • Excellent written, verbal and public communication skills
  • Basic accounting, percentage conversions and business math skills
  • Previous experience handling cash
  • Strong problem solving and decision making skills
  • Ethical conduct
  • Must be at least 21 years old

 

Pay Range: $19.50 - $21.00

Employee Discount available when shopping at store.

Key Skills
Customer ServiceSalesSupervisionTrainingCommunicationProblem SolvingDecision MakingCash HandlingEmployee EngagementProduct KnowledgeMerchandisingData EntryLeadershipEthical ConductCoaching
Categories
SalesRetailManagement & LeadershipCustomer Service & SupportHospitality
Benefits
Employee Discount
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