Question
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Field Service Technician

12/3/2025

Respond to service calls and perform assigned services following production guidelines. Communicate with the restoration supervisor to ensure all customer needs are met.

Salary

19 - 28 USD

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
SERVPRO of The Saint Croix Valley has been providing cleaning and restoration services to area residents since 2008. The services we provide include: *Fire, Smoke, and Soot Restoration *Water Removal and Dehumidification *Mold Mitigation and Remediation *Catastrophic Storm Response *Move Outs and Contents Restoration *Contents Claim Inventory Service *Biohazard, Crime Scene and Vandalism Cleaning *Carpet, Upholstery, Drapes and Blinds Cleaning *Duct Cleaning *Ceilings, Walls, and Hard Floors Cleaning *Deodorization
About the Role
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • 401(k) matching
  • Training & development
  • Vision insurance
  • Free uniforms
Do you love helping people through difficult situations?

Don’t miss your chance to join our Franchise as a new Field Service Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Benefits:
  • Paid Time Off 
  • Health Insurance 
  • Dental, Vision, & Telehealth Insurance
  • 401K & Profit Sharing
  • Up to $200 after hours emergency response bonus per call
Job Description:
Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the restoration supervisor  to make sure all customer needs are met. Support Restoration Supervisor and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities: 
  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project
  • Maintain a clean and organized vehicle and clean equipment appearance
  • Prepare rooms/areas for work activities
  • Set up staging area and equipment for each project
  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
  • Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
  • Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Qualifications:
  • Effective oral communication
  • High school diploma/GED
  • Ability to successfully complete a background check subject to applicable law
Physical and Work Environment Requirements:
  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Ability to work in cold and hot environments
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces 
  • Repetitive pushing/pulling/lifting/carrying object
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  
Compensation: $19.00 - $28.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Key Skills
Effective Oral CommunicationPhysical FitnessCustomer ServiceTeamworkSafety AwarenessProblem SolvingTime ManagementAttention To Detail
Categories
TradesCustomer Service & SupportLogisticsConstructionEnvironmental & Sustainability
Benefits
401(k)Competitive SalaryDental InsuranceHealth InsuranceOpportunity For AdvancementPaid Time OffProfit Sharing401(k) MatchingTraining & DevelopmentVision InsuranceFree Uniforms
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