Question
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Licensed HCP Specialist

12/3/2025

Assist the Hearing Care Practitioner with patient aftercare and assess patients for possible hearing issues. Fit hearing aids and provide auditory rehabilitation while establishing strong customer relationships.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina. We specialize in providing the most advanced hearing aid technology available, paired with exceptional patient care and personalized service. Our team is made up of passionate Hearing Care Practitioners (HCPs), Patient Care Coordinators (PCCs), leadership professionals, and dedicated support staff—all united by a shared mission to improve lives through better hearing. With a strong foundation of experienced, long-tenured team members and a welcoming environment for new talent, we foster a culture of growth, collaboration, and purpose. At Beltone New England, our core values shape everything we do: we are Honest, Confident, Dedicated, Fun, and Colorful. These values not only guide how we treat our patients but also how we support and uplift one another as a team.
About the Role

Description

  

Beginning your Career in Hearing Care

 

 Beginning your journey in the hearing care profession? This position is a great fit for building hands-on experience and advancing your career. 


This role offers a unique opportunity to make a meaningful impact by helping patients improve their hearing and overall quality of life. Although the position is non-exempt, we prioritize work–life balance and provide a rewarding, patient-centered environment. If you're looking for a fulfilling and purpose-driven career path, this could be the ideal opportunity for you.


The Hearing Care Specialist position helps the Hearing Care Practitioner in the office manage the the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly, are their hearing aids synced up to their phones, are they clean, do they need to be reprogramed, and any other tasks to ensure the patients hearing aids are functioning properly.  This role requires an active professional license; therefore, we are looking for licensed candidates. 


  

Job Type: Full-time

Base Pay: $24.04 an hour


  

Shift:

· 8-hour shift from 9:00am – 5:00pm

· Monday to Friday


 

Location:

You will be traveling between two offices to assist the HCP. The schedule will alternate between working one day in the Mathews NC office and the next day in the Munroe, NC office. Each week, this will result in spending two days in one location and three days in the other. 



Responsibilities:

  • To assist the Hearing Care Practitioner with the patients after care.
  • Assessing patients for possible hearing issues and related disorders.
  • Administering hearing evaluations, tests, or examinations to patients to collect information on type and degree of impairment.
  • Will fit hearing aids and provide auditory rehabilitation to all in need.
  • Act as an ambassador in the community via outreach programs.
  • Use Speech Mapping for Real -Ear measurement.
  • Obtain ear mold impressions when needed.
  • Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
  • Counsel patients during and after the evaluation process.
  • Meet the clinics monthly financial goals.
  • Conducts prospecting.
  • Insure conformance to vision, mission and values of the organization.

  

Benefits:

· 401(k) with a  4% match after 1 year

· Health, Dental and Vision Insurance

· FSA

· Life insurance

· Short- and Long-Term Disability

· AFLAC

· 9 Paid Holidays

·  Up to 10 days of paid time off in the first year 

· Paid Birthday Day Off

· Pet Bereavement

· Monthly office bonuses if you reach your goal

· Employee Discount

· Employee Assistance Program (EAP)








Key Skills
Hearing CarePatient CareHearing EvaluationsAuditory RehabilitationCustomer ServiceCommunity OutreachSpeech MappingEar Mold ImpressionsCounselingFinancial GoalsProspecting
Categories
HealthcareCustomer Service & Support
Benefits
401(k) with a 4% match after 1 yearHealth, Dental and Vision InsuranceFSALife InsuranceShort- and Long-Term DisabilityAFLAC9 Paid HolidaysUp to 10 Days of Paid Time Off in the First YearPaid Birthday Day OffPet BereavementMonthly Office Bonuses if You Reach Your GoalEmployee DiscountEmployee Assistance Program (EAP)
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