Care Navigator

Description

Area Substance Abuse Council (ASAC) offers meaningful, rewarding work that changes lives and communities. Staff are supported with training and development opportunities at all levels of the organization. If you are looking for a place where you can be passionate about what you do and can grow and advance your career, whether starting out or looking for the next opportunity to learn, join the ASAC team.

Position Description:

Provides navigation, care coordination, and utilize intensive case management, community collaborating, and linkage to services such as childcare, transportation, housing, employment, education, and basic needs to assist patients in overcoming barriers to their long-term recovery by accessing stable housing for patients receiving services. This individual is responsible for working with the clinical, patient support, childcare, administrative ASAC team members, and community interdisciplinary team to provide various services to these patients and their families. 

Essential Job Functions: 

• Collaborate with the clinical staff to identify needs for patients and/or their children.
• Assist in scheduling appointments/make referrals to community resources as needed.
• Review the medical and mental health assessments of all referred/assigned patients and assure the necessary connection and follow up with providers.
• Develop and maintain strong working relationships with the various community providers and resources in the regional area served.
• Provide support for patients needing assistance with childcare, housing, benefit applications, job search and other stabilization support services.
• Develop work plans with the patient to address obstacles for patients and children as they receive treatment and record progress.
• Meet individually with patients that are identified with a need and throughout their treatment. 
• Document all interactions in the electronic records system and maintain records to track referrals and impact of making referrals to community resources to report patient participation in resources where a referral was made as required by the program or grant assigned.
• Promote treatment programs and collect materials to present to community partners.
• Complete required training including certification in data programs, case management, SOAR or other sources as assigned.
• Participate in planning and information meetings with other Care Navigators.
• Safely operate a vehicle for job-related travel, such as transporting clients, attending off-site meetings, and visiting community partners or service locations. 

General Areas of Responsibility

It is the responsibility of each employee to: 

• Understand and uphold ASAC’s mission. 
• Adhere to ASAC policies and procedures, and to all applicable city, state and federal laws, CARF and other regulations.
• Maintain strict confidentiality, in accordance with HIPAA and 42CFR. 
• Display a professional attitude towards and treat all other employees, referral sources, funders, volunteers, visitors, patients and their families with dignity and respect at all times.
• Demonstrates good communication with, including but not limited to supervisors, colleagues, co-workers, patient/family members, community members, management staff, and other stakeholders.
• Demonstrate good attendance and punctuality for all work-related events. 
• Demonstrate involvement as a team member, regardless of where primary duties lie, by positively contributing to the overall agency operations.
• Submit paperwork and meet job responsibility deadlines as assigned.
• Maintain all required/applicable licenses, certifications and related CEUs.
• Know and perform job duties in a safe manner.
• Perform all other duties as assigned by supervisors and/or management staff.

Requirements

Minimum Qualifications:   

• Minimum of a bachelor’s degree in a human services field is required. One year of related experience and/or knowledge of community-based resources is preferred. 
• Ability to work on a daily basis utilizing standard office equipment, computer system, software and to work well technology.
• Ability to use independent judgment, analytical/decision-making skills, verbal and written communication skills, human relations skills, teamwork skills, and organizational skills.
• Ability to maintain a valid driver’s license and an acceptable motor vehicle record (MVR) in accordance with the organization's background check policy.
• This position consists of frequent sitting and/or standing for extended periods of time. 

Salary and Benefits

ASAC offers competitive compensation, pay starts at $22.71 with additional compensation for those with extensive experience. Staff are eligible for a complete benefit package including, Health and Dental, FSA, company paid Life/AD&D/Short and Long Term Disability, Voluntary Life Insurance, Employee Assistance Program (EAP), Paid Holidays, Travel Reimbursement policy, a 403(b) Retirement plan with a match and a generous Vacation, Personal Time and Sick Leave Plan.

ASAC is an Equal Opportunity Employer