Customer Service Representative - Temporary

12/3/2025

In this role, you will assist families and schools participating in the scholarship program by responding to incoming calls related to student inquiries and scholarship application statuses. Your goal will be to ensure all questions are answered and callers are satisfied.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they’re our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation. We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

About the Role

Company Description

Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

Job Description

Temporary position. Jan 6th, 2026 to Feb 28th, 2026.

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

Qualifications

Excellent verbal and written communication skills; strong multitasking abilities
Fluency in English
Drive to solve problems and meet goals
Familiarity with Microsoft Office tools
Experience in customer service
Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key Skills

Customer ServiceActive ListeningProblem SolvingMultitaskingCommunication SkillsAttention to DetailMicrosoft OfficeInternet Connectivity